Job Description

Job Ref:

MAY1596

Branch:

The Connaught

Location:

The Connaught, London (West)

Salary/Benefits:

Competitive Salary, Tronc and Benefits

Contract type:

Fixed Term

Hours:

Full Time

Shift pattern:

Middle shifts mainly

Hours per week:

40

Posted date:

29/08/2025

Closing date:

12/10/2025

We are looking for a talented and passionate full-time

Spa Coordinator

to join

The Connaught

AMAN Spa

team

at the award-winning 5-Star Deluxe Connaught Hotel.



To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

Responsibilities:

As

Spa Coordinator

, you will provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times. You will be responsible for greeting guests in a warm friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone.

Skills and experience:

You must be passionate, motivated, welcoming and highly organised to ensure that all bookings and requests are attended to without any delays. You will need to be well presented, have excellent communication skills and a pleasant telephone manner. You need to work well under pressure with excellent ability to co-ordinate guest flow and bring good administration skills. This is a fantastic opportunity for an individual who is looking to further their skills and to develop their career in a busy spa environment.

Benefits:

In return for your hard work and dedication we offer you:

Financial Stability

Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme.

Health and Wellbeing Support

Subsidised monthly Podiatrist, Osteopath and Masseuse treatments. Flu vaccination vouchers.
Eye test vouchers and contributions towards glasses.
24-hour employee assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

Referral Scheme 'Introduce a Star' where you can earn up to 1,500.
Instant employee recognition and award programme with generous prizes. Employee of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards.

Memorable experiences

Preferential room rates of 50 per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our infamous restaurants and bars.
50% Food and Beverage discount across Maybourne.
Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Staff Children Party, etc.) Wedding and Baby gifts. Retirement functions.

* Terms and conditions apply to all benefits.