Job Description

Stoke by Nayland Resort is looking for a Spa Manager to join their team on a full-time, permanent basis.

Peake Spa at Stoke by Nayland Resort is a fast-paced and exciting environment where the Spa Manager will be encouraged to develop their commercial and operational skills. This role would suit a current Spa Manager looking for a new challenge or an Assistant Spa Manager with strong managerial experience. We work with leading suppliers such as ESPA, Neom, and CACI.

The successful candidate will be responsible for:

Ensuring guest experience is to a 5 standard
Managing costs Leading and developing a team of spa therapists and receptionists Achieving monthly sales targets by managing the spa diary and ensuring that all space is utilised effectively Ensuring all areas of the spa are adequately covered whilst keeping costs in line with budget Departmental HR with the assistance of the HR team Communication with the spa team and colleagues in other departments Attending weekly guest feedback and operational meetings Ensure 100% adherence to company Health & Safety policies and report any concerns

Qualifications or desired skills:

Beauty therapy NVQ Level 3 (or equivalent) Experience in management or supervisory position Excellent communication skills Good standards of computer literacy in Microsoft Word, Excel, and Outlook Stock Control experience
As part of the Spa Team you will be expected to work varying shifts including weekends and evenings, as required. This role offers an excellent employee benefits package as well as 28 days holiday on a pro-rata basis.

We offer our team members the following discounts and benefits:

Discounted food and drink in our bars and restaurants Discounted hotel stays for yourself, friends and family Discounted golf and leisure club membership Employee Assistance Programme Training and development opportunities Free on-site parking
Thank you for taking the time to apply, and please keep checking our careers page for more exciting opportunities to work with us.

Due to the location of Stoke by Nayland Resort , having your own transport is essential.

Job Types: Full-time, Permanent

Pay: Up to 45,000.00 per year

Ability to commute/relocate:

Colchester: reliably commute or plan to relocate before starting work (required)
Work Location: In person