Job Description

Cloud Twelve is a one-of-a-kind high profile wellness and lifestyle club in the heart of Notting Hill, extending over three floors with an interactive play and learn zone for families with children (The Kids Club), indulgent spa, luxury salon, nutritionally focused brasserie and a holistic wellness clinic.

The team are an important part of the business. In addition to a beautiful working environment and supportive team, your work is recognised through a list of benefits including an extra day off on your birthday, various wellness benefits such as free yoga and discounts on products and services.

Main Purpose of the role

To deliver highest quality of treatments, working to gain a loyal, satisfied clientele. Ensuring all administration and safety requirements followed, consistently meeting targets set.

Key responsibilities:

Deliver a variety of spa services in a safe and comfortable manner, working to gain a loyal, satisfied clientele, providing five star services across massage, facial and head spa services. Sales of services and products. Maintain compliance with regulatory requirements. Adhere to health and safety procedures. Keep a clean and stocked room Uphold hygiene standards and follow health and safety regulations Adhere to all company policies and standards Follow Spa SOPs at all times Proactively look for ways to develop the department, sharing ideas with management/marketing

Requirements:

Minimum 4 years of working experience as a Spa Therapist, with experience working for a high-end establishment Hands on experience in massage techniques, face and body treatments, providing five-star treatments at all times as well as facial treatments. Minimum NVQ Level 3 qualified in Beauty, CIDESCO or Level 4 an advantage Well presented and team oriented Ability to build lasting relationships with customers Excited to be part of a growing business and team Previous experience in sales of products and treatments Flexibility with working hours, including some weekend and evening work

Package and Benefits:

Generous staff discount Wellness related benefits Excellent opportunities for personal and professional development Ongoing training and development Free treatments Exceptional working conditions - state of the art premises and dedicated staff room
Please note that any offers of employment are subject to employment reference checks, proof of relevant qualifications and the right to work in the UK.

Due to the high number of applications, only those invited in for an interview will be contacted.

Many thanks.

Job Types: Full-time, Part-time, Permanent, Freelance, Zero hours contract

Benefits:

Company events Company pension Employee discount
Application question(s):

What is your current and expected salary?
Experience:

luxury/ high end: 1 year (preferred) sales: 2 years (preferred) massage: 2 years (required) facial: 2 years (required)
Licence/Certification:

NVQ Level 3 Beauty Therapy minimum (massage and facials) (required)
Work authorisation:

United Kingdom (required)
Work Location: In person