Job Description

The Company

Posturite is the UK's leading provider of ergonomic solutions. We have been providing specialist DSE assessments, services and solutions for more than 30 years. Posturite help thousands of people and clients improve the health, happiness and productivity through a range of solutions including DSE assessments, ergonomic product provision, furniture, and a range of Enablement assessments and training to assist individuals.

Not only do we work directly with individual customers and end users, we also work with a diverse range of clients from the public and private sector, including many charities. We are proud to assist over 75% of FTSE 250 companies and 50% of central government organisations.

Our employees have a wealth of experience, with individuals who can offer case management for musculoskeletal, disability and other specialist areas. We provide over 20,000 assessments per year to all parts of the UK, this includes traditional DSE assessment but also offer a range of enablement assessments in areas such as visual or hearing impairments, dyslexia, dyspraxia, and all neurodiverse conditions.

The Role:

As an Assessor at Posturite, you'll play a key role in our Assessment Service team, providing expert workstation assessments our clients. You'll work closely with individuals--many of whom experience pain or discomfort--to evaluate their workstation setup and recommend tailored solutions to improve their comfort and productivity.

This is a field-based role with a mix of in-person and virtual assessments. Some days will involve traveling between client sites for face-to-face assessments, while others will be home-based, conducting virtual assessments. You'll also be responsible for setting up and configuring equipment, ensuring clients receive the best possible support.

As a primary point of contact for our clients, you'll have the opportunity to make a real difference in people's working lives, helping them work more comfortably and efficiently.

Carry out effective DSE Workstation Assessments in person and virtually Write detailed reports recommending solutions Maintain a strong relationship with all accounts and build rapport with relevant contacts Identify opportunities for all divisions of Posturite through fact finding within appointments and subsequently liaising with Key & Account Managers Participate in exhibitions/ training Conduct chair set ups, desks, homeworker assessments, chair & desk repairs & assist with major installations as necessary Promote, where applicable, all new products and support methods of distribution to support revenue goals

Key Responsibilities:

Attending client appointments on time Producing written reports to meet Posturite deadlines Achieve agreed KPI's Contribute actively to a successful and inspired Assessment Service team Respond positively and quickly to situations affecting achievement of deadlines Ensure that product knowledge is current and thorough Maintain an organized and time efficient work ethic Respond to workstation assessment requests and complete all subsequent documentation within SLA agreed timescales Maintain regular contact with customer service and regional sales teams Minimize travel and subsidiary costs Undertake all necessary preparation prior to meetings Maintain any personal or fleet vehicle

What you'll bring:

Organisation & planning ability Excellent customer service skills Ability to build and maintain relationships Accurate data entry & written skills IT & keyboard skills Flexibility Ideally 3 years in a computer based customer related role GCSE Grade 4 or Equivalent in English and Mathematics Two A Levels with one a Grade C in a relevant science or PE.

Qualifications

Audio typing Driving Licence
Job Types: Full-time, Graduate

Pay: 26,000.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Work Location: In person

Expected start date: 07/06/2025