Job Description

The Royal Marsden Hospital is the largest comprehensive cancer centre in Europe with an international reputation for high quality patient care, research and education.

This administrative role will give you the opportunity to work in a vibrant and busy radiotherapy department within a team that are compassionate and dedicated to delivering high quality patient care in everything they do. Primarily this post will be to manage the admin function for the Radiosurgery (SRS) service. The post-holder will be primarily responsible for booking and manipulating complex radiotherapy pathways to tailor treatment requirements to the individual patient, for the SRS service; a highly focused form of radiotherapy to the brain. They will also be key in communicating this complex information to patients along with preparation instructions for the radiotherapy planning process. This role will sit within a dedicated team at the Sutton site but the post holder may be asked to co-ordinate the flow for both sites of the radiotherapy department. We are looking for an efficient and organised person with excellent interpersonal and communication skills.

If you require further information please contact via email:

Helen Taylor Cyberknife Lead Radiographer- helen.taylor@rmh.nhs.uk



The radiotherapy department at the Royal Marsden Hospital NHS Foundation Trust treats approximately 5000 new patients per year across the two sites at Sutton and Chelsea. Treatment is delivered by teams of therapy radiographers who work closely with medical Physics, clinical oncologists and nursing staff. Currently both departments in Chelsea and Sutton support the neuro-oncology stereotactic radiosurgery service which delivers treatment to approx. 400+ patients per year.



The post-holder will be based at the Chelsea site and be primarily responsible for the patient administration and communications around the stereotactic service. The duties of this post will be varied and the post holder will need to become proficient in the use of various IT systems that underpin the administrative tasks.



The post holder will be required to understand the radiotherapy organisational and management structure. The post holder will also be required to understand how the SRS service fits with main radiotherapy and the referral pathways that feed into to the trust.



The post holder will liaise with medical, physics clerical and support staff within the department and external referring hospitals as necessary. The key working relationships will be with the Supt Radiographers and Advanced Neuro-oncology Specialist radiographers, Clinical Services Divisional staff and external stakeholders.



The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.



At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.



At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.



For further information on this role, please see the attached detailed and Person Specification



Be familiar with using the hospital computer systems to access data and patient data as necessary.



Be familiar with using the radiotherapy booking system to access patient appointments



Take part in the management of patient pathways, appointments, and information needs for the stereotactic service



Assessment and understanding of radiotherapy bookings and associated appointments



Responsible for timely and accurate response and redirection to booking requests



Attend the stereotactic multi-disciplinary meetings as necessary and relevant to role



Communicate all information in relation to patient pathway as requested to patients.



Be able to demonstrate empathetic skills when communicating with patients.



Maintain and develop own personal standards of care and technical ability in relation to role



Filing and photocopying upon request of the Superintendent