Job Description

Are you an ambitious & talented Credit Controller Manager looking for your next move to a Company who will support you build your career, where you can demonstrate your current abilities and learn and develop new skills?





The Credit Controller Manager will handle day-to-day financial transactions for US, EMEA and Global customers within the OIA Shared Service Centre. Working with a team of credit controllers to deliver and manage comprehensive, effective, high quality credit control and cash flow support to ensure the company receives payments correctly and on time.

Duties and Responsibilities:

Sales Ledger/ Credit Control

Maintain and manage customer accounts Produce debtor statements and follow up with relevant customers Build and maintain relationships with customers Work to ensure a continuing reduction in debtor days Maintain cash flow spreadsheet Maintain and communicate debtors report as required Compile overdue invoice reports and communicate as necessary Monitor customer account details for non-payments, delayed payments, and other irregularities To assist in increasing company cash flow and profitability through timely and efficient management of the receivable target set Process incoming credit card payments Checking debtors credit records and advising accordingly Checking customer's credit ratings with banks Negotiating repayment plans with debtors as needed Setting up and maintaining customer files Tracing missing debtors, liaising with solicitors, bailiffs, and debt counsellors where necessary Dealing with internal escalations from team about payments and ensure customers pay on time Ensure existing accounts receivable process are documented according to OIA policies Assess existing accounts receivable processes and suggest improvements where relevant

Banking

Overview of processing Customer payments Reconcile all bank accounts periodically, as directed Book all cheques on same day as received and pay cheques into bank account daily Seek clarification from clients when payments are unclear

People Management

Be responsible for the overall performance of the Team Recruit new staff, as required Coach, develop and motivate the team to complete objectives and tasks, ensuring they have the knowledge to complete their duties Formally manage the Team, e.g. performance appraisals, inductions, disciplinary matters Ensure Team adheres to OIA policies and SOPs Promote a learning and development culture

What we need from you:

Previous experience working in a corporate accounts receivable Knowledge of general bookkeeping procedures Knowledge of general accounting principals Educated to degree level Comfortable using Microsoft office Experience working near or within the Freight Forwarding industry, desirable Good understanding of Credit Legislation & Policy

What we can offer you:

Flexible/Hybrid work schedule Training and development Friendly, fun and relaxed culture Competitive remuneration package including bonus incentive Access to OIA University 1000's of courses for personal and professional development * Milestone recognition and participation various employee recognition competitions