Job Description

Overview

We are seeking a highly skilled Engineer to join our team. The ideal candidate will be experienced in repairing equipment and have good electrical knowledge. Knowledge of the stairlift industry is desirable but not essential as training will be provided. As a Stairlift Engineer, you will be responsible for carrying out routine servicing, responding to breakdowns. Helping out with installations may also from part of this role.
This is a field-based role that requires strong technical ability, excellent communication skills, and a compassionate approach when working with customers in their homes.

We take the safety and wellbeing of our customers seriously and as such this job offer is subject to satisfactory employment checks, including an enhanced DBS check.

About Us

Norfolk Stairlifts is a successful, long-established provider of stairlift installations, servicing and repairs across East Anglia. We pride ourselves on delivering high-quality mobility solutions with exceptional customer care. As our business continues to grow, we are looking to appoint an enthusiastic, skilled, hard working member of staff to our friendly team.

Responsibilities

Work-shop based repairs Preparation of equipment and warehouse duties Participate in the on-call rota, covering roughly one week out of every four for emergency breakdowns Carry out servicing, maintenance, and repairs on stairlifts Diagnose faults and complete breakdown callouts efficiently Provide clear instructions and demonstrations to customers on safe operation Complete all documentation accurately, including service reports and job sheets Maintain a high level of professionalism and customer service Ensure compliance with health & safety procedures and industry regulations

Qualifications

Full UK driving licence Experience repairing equipment and good electrical knowledge Ability to work independently as well as part of a multidisciplinary team. Relevant degree or equivalent qualification in Mechanical Engineering, Electrical Engineering, or related fields is preferred but not essential if mechanically minded and willing to train. A flexible, reliable, and positive approach to work Excellent communication and customer-service skills

What We Offer

Company vehicle, tools, and uniform supplied A supportive and friendly team environment A competitive salary with overtime paid for hours worked in excess of your contracted hours In house training and manufacturer training courses Access to a work mobile phone and company vehicle (van) Ongoing training and professional development Opportunity to make a real difference to customers' independence and quality of life

How to Apply

If you are a motivated engineer who takes pride in high-quality workmanship and enjoys helping people, we'd love to hear from you.
Please apply via Indeed with your CV and a brief cover message or send these over to i.scott@norfolkstairlifts.co.uk

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company car Free parking On-site parking
Licence/Certification:

drivers licence (required)
Work Location: In person

Application deadline: 05/02/2026