Job Description

Position

: Stairlift Surveyor & Installer Engineer

Hours:

9:00am - 5:00 pm (5 days over 6 on a rota basis)

Type

: Permanent, Full-time

Salary:

29,250 per annum, rising to 32,250 per annum after training (approx. 6 months), plus company bonus (circa 45,000 per annum)

Areas:

Covering Cheltenham/Gloucester and surrounding areas

Ableworld UK is looking for an additional Stairlift Surveyor & Installer engineer based from our stores in Cheltenham & Gloucester areas. We are the largest Mobility and Stairlift retailer in the UK, with 42 stores nationwide and over 200+ employees. Our ethical values make us stand out from our competitors, as we genuinely care about our customer's well-being.

We welcome all applications regardless of experience. The ideal candidate will be looking to build a rewarding and successful career in the Stairlift industry. Experience with stairlifts is not essential, as you will be fully trained in the methods and procedures required; however, a mechanical or electrical background would be advantageous.

You will be happy to expand your skills by using new technology and learning new working methods. This is a hands-on role, and you will be processing stock and deliveries received. Therefore, the ability to lift and handle heavy items is essential.

Duties will include, but not limited to: -

Offering a full customer service experience from quote to Install/repair/service and maintain Stairlifts (straight and curved) Visiting customers in their homes to provide advice, assess and quotes on our stairlift products Installation of standard and bespoke stairlifts Attending customer callouts for repair and servicing of products Checking deliveries and reasonable maintenance of stock Providing an out-of-hours call-out service on a rota basis (for which a generous bonus is given)

You will be proactive and have: -

Good communication and customer service skills to engage with customers and advise them of the correct stairlift to suit their needs Problem-solving skills Excellent organisation skills Computer knowledge would be an advantage, and a willingness to learn new technology Experience working as part of a team and independently Flexible and mature approach to work A compassionate nature as we provide a service to vulnerable or elderly customers

A full driving licence is

essential

for this role

, and an enhanced DBS disclosure will be required (Ableworld UK will cover the cost).

We will Offer You:

We believe that by offering our employees a comprehensive package that includes training, competitive compensation, and performance-driven bonuses, we can create a workplace culture that fosters growth, innovation, and excellence. We are committed to investing in our employees and providing them the support they need to succeed.

Employee Benefits

As an employee of our company, you are entitled to a range of benefits to make your experience working with us more enjoyable and rewarding. Here are some of the benefits that we offer: -

Paid Holidays:

We offer 5.6 weeks of paid holiday per year, including a bank and public holiday allowance. Your entitlement increases with your length of service.

Annual Salary Reviews

We conduct annual salary reviews to encourage a culture of fairness and inspire people to reach their full potential.

Birthday Off:

Once you have completed two years of service, you can take your birthday off as an extra day of paid leave.

Company Pension Scheme:

We offer all our employees a contributable company pension scheme, helping you save for your future.

Store Discount:

As an employee, you and your immediate family members are entitled to a 20% discount on all items in our stores following a successful probationary period.

Company Events:

We hold company events yearly to celebrate our successes and unite our employees.

To apply:

Please submit your CV and covering letter explaining why you are the best person for this role. Our recruitment team will review your application and contact you if you are selected for further consideration.

Thank you for your interest in Ableworld UK; we wish you the best of luck.

Job Types: Full-time, Permanent

Pay: From 29,250.00 per year

Benefits:

Company events Company pension Cycle to work scheme Store discount
Licence/Certification:

Driving Licence (required)
Work Location: In person

Reference ID: SLEng.Cheltenham