Step Into Work: Free Customer Service Training With Employment Support (starts 5th August)

London, ENG, GB, United Kingdom

Job Description

Step Into Your Future



Free Training to Help You Succeed in Work and Beyond



Programme Value: 2,200
Start Date: Tuesday 5 August 2025

Are you ready to grow personally and professionally, and do it for free? This fully funded online training course is designed to help you build the skills and confidence you need to take the next step toward employment.

The programme includes nationally recognised qualifications, expert guidance, and practical career support. Whether you're returning to work, changing direction or simply want to improve your prospects, you'll be supported every step of the way.

What You'll Gain



Accredited training worth 2,200, delivered at no cost
Two recognised NCFE qualifications
Personalised one-to-one career coaching
Practical job search advice and employability support
Improved confidence, communication skills and mindset

Qualifications and Skills Development



NCFE Level 1 Certificate in Personal and Social Development


This qualification helps you build essential life and work skills, including:

Setting realistic goals and identifying your strengths Communicating effectively and working as part of a team Managing personal finances and developing greater awareness Understanding diversity, inclusion and personal wellbeing

NCFE Level 2 Certificate in Customer Service for Hospitality


This course provides practical and transferable skills that apply across customer-facing roles:

Delivering high-quality customer service Understanding workplace expectations and behaviours Working well within a team and solving problems Learning key health, safety and legal standards

Progression and Employment Support



On completion of the course, you'll receive tailored support to help you move into employment. This includes CV and interview preparation, one-to-one job coaching and access to exclusive vacancies.

We work closely with a wide range of employers across sectors, giving you the chance to be considered for live opportunities that are not publicly advertised. Many of our learners go on to interviews and employment through our partner network.

Who Can Apply



This course is open to people who:

Live in any London borough Are aged 19 or over Are currently unemployed Have the legal right to live and work in the UK
Please note this programme is not available to student visa holders.

Course Information



Start Date: Tuesday 5 August 2025
Location: Online (accessible from anywhere in London)
Places are limited and will be allocated on a first come, first served basis

This course offers a chance to refocus, gain new skills and move forward with clarity and purpose. Apply today and take the first step toward your future.

Job Type: Temporary
Contract length: 2.5 weeks

Schedule:

Monday to Friday
Work Location: Remote

Application deadline: 23/07/2025
Expected start date: 05/08/2025

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Job Detail

  • Job Id
    JD3386048
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned