Job Description

JOB PURPOSE:

Reporting to the RBI Team Lead, the broad outline of the role will be to provide a high standard of administration support across a range of accounts but predominantly focussed on RBI group of accounts including BK, Popeyes etc. The role will be internal based with a high level of autonomy regarding the day-to-day operation of the customer accounts.

PRINCIPAL ACCOUNTABILITIES:

General Account Administration working to departmental and business KPI's Order entry - both fast paced sales orders and project managed store orders working to tight deadlines Quote generation and chasing for conversion to increase the company's market share and maintain/grow forecasted store numbers per market Liaising with other internal departments to facilitate a smooth process from quote through to post shipment after sales care Produce customs documentation and liaise with customer, freight forwarder and our shipping team where necessary Support the AR function of allocated accounts to ensure that overdues are kept to a minimum Perform any other miscellaneous admin duties to support the business.

NATURE AND SCOPE:

The candidate will be expected to achieve our internal KPI's and give day to day updates on the status of the order/s. They will also need to liaise with internal stakeholders i.e. purchasing, engineering etc to ensure that the order process runs smoothly and without delay for our customers.

The role is mostly a reactive role however there will be some degree of proactivity required such as chasing quotes, promoting our online offering, building rapport with the customer and offering product switches. Candidate must be confident in these areas and driven to succeed.

PERSON SPECIFICATION

ESSENTIAL

Minimum standards in English & Maths with good verbal and written communication skills

Strong admin experience within a fast paced sales environment. Must have good attention to detail and process driven

Displays a good level of I.T. Proficiency with experience on ERP systems and Office (focus on Excel)

IT Skills using Microsoft Office programmes - Outlook and Excel

Confident and with the ability to build rapport quickly and easily with customers and internal stakeholders. Must have good communication skills at all levels

Good team player and driven to succeed in a customer orientated environment

DESIRABLE

Technical sales ideally working in a product led environment requiring interpretation of drawings (full training will be given)

Background within another KES, OEM or within customer environment would be desirable.

Social media and marketing experience.

Face to face customer selling.

Able to multi task and prioritise workload effectively to meet deadlines and internal KPI's.

Able to travel where necessary

Job Types: Full-time, Permanent

Pay: 25,000.00-26,000.00 per year

Additional pay:

Yearly bonus
Benefits:

Canteen Company pension Cycle to work scheme Free parking On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Resupply Warehouse Administrator