Job Description

We are seeking a proactive and approachable

Student Attendance & Support Assistant

to join our team on a

part-time basis (Friday, Saturday & Sunday)

.

In this role, you will monitor and follow up on student attendance, provide first-line support for student enquiries, and assist with key operational tasks alongside Crina and the wider team. You will be a point of contact for students, helping to ensure they feel supported and engaged.

Key Responsibilities

Attendance Monitoring:

Track and record student attendance, contact students to follow up on absences, and update internal systems accurately.

Enquiries Handling:

Respond to student queries via phone, email, and face-to-face interactions promptly and professionally.

Data Management:

Maintain accurate records of student interactions and attendance using internal systems.

Liaison:

Act as a link between students, faculty, and departments to ensure smooth communication and resolution of issues.

Weekend Support:

Provide consistent support during weekends, addressing urgent student needs and ensuring service continuity.

Requirements

Key Requirements:

Skills:

Strong communication, empathy, problem-solving, and organizational skills.

IT Skills:

Proficient in Microsoft Office, CRM systems, and email management.

Flexibility:

Ability to work weekends and manage a rotating schedule across 5 days per week.

Interpersonal Abilities:

Friendly, approachable, and patient, with a strong commitment to student welfare.

Hours & Locations

Friday:

Magna Carta College (Slough) SL1 2BE

Saturday:

High Wycombe Campus (HP11 2JZ)

Sunday:

Uxbridge Campus (UB8 1NA) Part-time, exact hours to be confirmed Competitive hourly rat
How to Apply / Enquiries

Message:

Crina Tanasescu, MCC Attendance

attendance@magnacartacollege.ac.uk

Please include the subject line:

Application - Part-Time Student Attendance & Support Assistant (Fri-Sun)

and attach your CV. Shortlisted candidates will be invited to complete a brief initial assessment.

Job Types: Part-time, Permanent, Fixed term contract, Freelance, Zero hours contract, Volunteer, Internship

Pay: 12.00-15.00 per hour

Education:

A-Level or equivalent (preferred)
Work Location: In person