Job Description

SSS-R03 - Student journey Adviser

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Job description

Student Support and Success are looking for two part time Student Journey Adviser's to join their busy Student Journey team.



Student Journey Advisers act as a first point of contact for students visiting the department and provide an immediate information and support service for students and other stakeholders, as appropriate. They also provide administrative support to the department through a variety of tasks including, but not limited to, appointment bookings, responding to email and telephone queries, data entry and updating resources.



The successful candidate will have experience of working in a busy customer facing role, administrative experience gained in an office environment or similar, excellent communication skills and an understanding of the importance of confidentiality and accurate record keeping.

Work patterns for each role -

Role 1 - Monday to Friday, 9am-1.30pm

Role 2 - Monday to Friday, 12.30pm - 5pm



As an employee at the University of Winchester, we are committed to your wellbeing and development. You will have access to a wide range of benefits and support including:
Hybrid working policy Employee Assistance Programme Holiday entitlement of 21 days per year rising by 5 days after 5 years' service and the option to buy extra leave up to a maximum of 35 days Discounts at many retailers, restaurants and entertainment Free wellbeing events including weekly exercise classes Contributory pension scheme On site gym and sports facilities

Interview Date: 18 November 2025

To educate, to advance knowledge and to serve the common good.