Job Description

Salary: 27,017-28,632


Benefits: Generous pension and holiday entitlement, training and development, recognition policies, wellbeing support (24/7 GP access & EAP), access to discount platform, work-life balance, family-friendly policies, free parking, occupational sick pay

Headteacher - Paul Grills

We are seeking a Student Welfare Officer to join our team at Teddington School, part of Bourne Education Trust.

You will be responsible for providing accurate, effective administrative and clerical support, alongside proactive front-line customer service to families and visitors. You will also take on specific duties, which may include Attendance, Inclusion, or other specialist areas. These responsibilities are flexible and may change according to operational need.

About Teddington School

Teddington School is a large, inclusive secondary school located in the leafy borough of Richmond Upon Thames, on the outskirts of London. We are proud of our core values of Inclusion, Opportunity, and Excellence, which guide everything we do.


In recent years, we have become the school of choice for our local community, known for providing a highly professional, friendly environment where students and staff can thrive.


Our 'Teddington Pillars' underpin our commitment to an excellent, well-rounded education for all students. We firmly believe that every child is entitled to an education that combines academic rigour, breadth of curriculum, and abundant opportunities - enabling them to leave us as healthy, future-ready learners, fully prepared for their future.


Our modern campus and outstanding facilities support a broad and balanced curriculum, preparing students to be healthy learners, well-rounded global citizens. We are committed to developing the whole child, beyond academic achievements and place huge value on personal development and enrichment


As part of Bourne Education Trust (BET), a successful multi-academy trust comprising twenty-four schools across Surrey, Hampshire, and the London Borough of Richmond upon Thames, staff benefit from a robust support network in a collaborative environment. We're committed to creating a community where students, staff, and families proudly contribute to both the school and wider community through "transforming schools...changing lives."

Details

Job title:

Student Welfare Officer

Location:

Teddington, TW11 9PJ - (This role may require at times some degree of travel in and around the areas in which students reside)

Contract:

Permanent, Term time + 1 week

Salary:

NJC 11 - 15, 27,017-28,632

Hours:

36 hours per week, 38 weeks per year (Mon - Fri, 8.00am - 4.00pm)

Start date:

January 2026

Benefits

Generous workplace pension through LGPS Condensed school year with two week half term in October Ongoing training, learning and development opportunities Recognition policies for exceptional performance and long service Well-being support, including 24/7 online GP access, Employee Assistance Programme (EAP), online wellness support and free eye tests and flu vaccinations Access to savings on your everyday spending including groceries, homeware, entertainment and holidays, through My Staff Shopbenefits platform Work-life balance, and family friendly policies and processes Free on-site parking and cycle to work scheme Occupational sick pay

Key responsibilities include:

Oversee Educational Welfare across the whole school and work closely with pastoral and Head of Year You may be required to conduct home visits to students in line with school policy, identifying reasons for non-attendance, working closely with families and others to break down barriers to learning and achieving regular attendance Conduct weekly wellness checks for absent students

Requirements include:

Essential

Ability to demonstrate an awareness, understanding and commitment to the protection and safeguarding of children GCSE English and Maths (or equivalent appropriate qualification) Experience working in an office environment

Desirable

Previous reception / administrative experience within a school environment Experience of school software packages such as Arbor

For full job description and requirements, please see applicant pack on our careers website.

Our Culture

At Bourne Education Trust, we value colleagues who are:


Reflective, optimistic and aspirational Collaborative and innovative Committed, engaged and professional Advocates for equality and inclusivity

How to apply for this role:

Please click 'Apply' to complete our online application form. Please note CVs without a fully completed application form will not be considered.

The closing date for this vacancy is the 1st December 2025. However we strongly recommend applying early to have the best possible chance of being considered. Applications will be considered on receipt, and we retain the right to amend the closing date and withdraw this vacancy if we have received sufficient applications.

Bourne Education Trust are committed to safeguarding and protecting the welfare and safety of its staff and pupils, and follows safeguarding interview procedures. We expect all candidates to meet the highest standard of safeguarding and successful applicants will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check.

Bourne Education Trust is committed to equality of opportunity for all colleagues, pupils and other stakeholders. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. In advertising our vacancies, we are committed to accommodating diverse needs. If you require the applicant job pack to be supplied in a different format, please don't hesitate to contact us and we will do our best to provide a suitable alternative.

Job specification

School

Teddington School

Location

Broom Road, Teddington, Middlesex, TW11 9PJ

School type

Secondary, Academies

Job Posted

21/11/2025

Role

Administration

Subject

Administration

Employment type

Term time

Closing date

01/12/2025

Start date

January 2026

Job reference

SWO/112025