Job Description

Established in 2008 in Cheltenham, No Regrets now has 12 studios with the clear vision to connect tattoo collectors with artists. Creating a unique collaboration through the journey from inspiration and design to tattoo; connection is at the centre of what we believe leads to great artwork on the skin.

No Regrets are looking for a personable and enthusiastic Studio Coordinator for their Bristol ocation. The role will require the candidate to have excellent customer service experience and empathetic communication skills, with a strong interest in tattoos or art also being helpful.

The Job:

Work alongside the Studio Team to help prepare the studio for the day; including cleaning of the studio and tattoo equipment, topping up supplies and ensuring the space is ready for our clients. Upkeep of the studio throughout the working day.

Ensuring the client journey is the best it can be; from the moment they walk in the door to the moment they leave. Our clients are number one priority, so we want to make sure they are comfortable and happy at all times. Offer and prepare refreshments for both clients and artists, being on-hand to assist though out the day.

Taking payments from clients and calculating artist splits. Have an awareness of studio budgeting and stock levels, place supply orders each month. Assist with the overall studio operations and help deal with any maintenance or utility issues.

Building excellent relationships with the artists, understanding the different personalities and working styles within the studio and maintaining a balanced and harmonious environment. Organise team dinners when a guest artist visits, as well as other social events for the studio. Help create video and photo content for our social media, to promote and represent our brand.

Working proactively within all aspects of the role, showing care and attention to detail with every task.

Assisting the Area Manager with any tasks as necessary. Take an active interest in the future of the business, we will always listen to ideas for ways to improve procedures or client experience.

About You:

You won't need studio experience as we will give you full training, but let us know if you have any.

Previous customer service or hospitality experience of at least 3 years is required. Ideally we would like someone with experience from a creative or luxury brand.

You'll need to be great with people, able to deal with lots of things at once and unshakeable in a crisis. Being organised is key! You need to be easy going and happy to get stuck in with every aspect of running the studio, flexibility to cover while other staff are on holiday will be required. You'll need to be good with numbers as you'll be handling cash every day. An interest in tattoos is important, we are a company of creatives.

This role is not a tattoo apprenticeship, nor will it lead to one.

Please apply with a CV and Cover Letter. We really do need the cover letter too, it helps us understand who you are! Any application without a cover letter will not be considered for this position. Weekend working will be required.

Job Types: Full-time, Permanent

Pay: From 27,000.00 per year

Benefits:

Casual dress Company events Company pension
Schedule:

8 hour shift Weekend availability
Experience:

customer service: 3 years (required)
Work Location: In person