Job Description

Join Our Team - Studio Manager Wanted at Stretched (Manchester City Centre)

About Us

At Stretched, we're redefining wellness through assisted stretching. A modern, science-backed recovery experience designed to enhance flexibility, movement, and overall well-being. Based in the heart of Manchester City Centre, our studio offers a fresh and welcoming environment where clients can relax, recover, and feel their best. This will be our 3rd Studio to open in the UK along with Glasgow and Edinburgh.

The Role

We're on the lookout for a warm, organised, and motivated Studio Manager to become the friendly face of Stretched and ensure the smooth daily operation of the studio. This is an exciting opportunity for someone who loves delivering exceptional customer service and thrives in a fast-paced, wellness-focused environment.

Key Responsibilities

Oversee the day-to-day running of the studio Maintain high standards of cleanliness and presentation Manage the reception area and act as first point of contact for clients Coordinate rotas and provide holiday/sickness cover for the front of house and therapy teams Liaise with clients and ensure a seamless, premium service experience Organise therapist schedules to ensure optimal diary efficiency Promote memberships, packages, and upsell additional services Manage stock levels and place replenishment orders Attend and contribute to monthly management meetings

What We're Looking For

Previous experience as a studio manager, front-of-house lead, or similar customer-facing role Confident using Microsoft Office (Word, Excel, Outlook) Exceptional communication skills -- both written and verbal Highly organised with strong attention to detail Ability to multitask, prioritise and stay calm under pressure A professional and polished appearance A positive, solutions-focused mindset and a genuine passion for wellness
A qualification in office administration is a bonus, but not essential.

Shift Pattern

Monday to Friday (10am to 4pm with 1 longer day, 10am to 7pm) 33-Hours per week

Additional hours available

to provide holiday/sickness cover

Weekday shifts

but flexible to cover at the weekend when needed for Holidys or sickness
Commission and bonus structure also offered.

If you're looking to be part of a growing wellness brand and love connecting with people, we'd love to hear from you. Apply now and help us bring the Stretched experience to life.

Check us out on our Socials 'Stretcheduk'.

Job Types: Full-time, Permanent

Pay: From 13.50 per hour

Benefits:

Company events Company pension Health & wellbeing programme Sick pay
Experience:

Customer service: 1 year (required)
Language:

English (required)
Work Location: In person

Expected start date: 10/11/2025