We are seeking a detail-oriented and organised Submission Officer to join our team. The ideal candidate will possess strong administrative skills and have experience in an office environment. This role involves managing submissions, ensuring accuracy in data entry, and providing excellent customer service through effective phone etiquette. The Submission Officer will play a crucial role in maintaining the integrity of our submission processes while supporting the wider team.
Duties
Manage and process submissions efficiently, ensuring all documentation is complete and accurate.
Conduct data entry tasks with a high level of attention to detail.
Utilise Microsoft Office and Google Workspace to create, edit, and maintain documents and spreadsheets.
Handle incoming calls professionally, providing information and assistance to clients as needed.
Maintain organised records of submissions and correspondence.
Assist with clerical tasks such as filing, scanning, and photocopying documents.
Collaborate with team members to improve submission processes and enhance overall efficiency.
Use XERO
for basic financial record keeping related to submissions.
Requirements
Previous office experience is essential, with a focus on administrative roles.
Proficient computer skills, including familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Excellent phone etiquette and communication skills for effective client interaction.
Typing proficiency with a focus on accuracy and speed for data entry tasks.
Prior experience with QuickBooks is an advantage but not mandatory.
A background in clerical work will be beneficial for this role. We invite candidates who meet these qualifications to apply for the Submission Officer position and become an integral part of our dedicated team.
Job Types: Full-time, Part-time