Job Description

Next Stage of Recruitment - Key Details

Group Assessment Session

Date:

Saturday, 22 November 2025

Time:

11:00 a.m.

Format:

In-person group assessment

Please note: This session will only take place on the date listed above. If you cannot attend, please do not submit an application.

Minimum Requirements

Experience:

Minimum of 1 year in a similar or relevant position

Languages:

English:

Fluent (essential)

Cantonese or Mandarin:

Helpful but not mandatory

About Wing Yip

Wing Yip is recognised as the UK's leading retailer and wholesaler of Oriental food products, supplying both trade and retail customers for over half a century.
Our business includes:

Four large-format retail stores across the UK A central distribution hub A workforce of approximately 300 employees
Our recently modernised flagship site in Nechells reflects our continued investment in our people and our future growth. As we expand our operations in Croydon, we are seeking skilled and motivated individuals to strengthen our team.

Role Summary

Employment Type:

Full-time (40 hours per week)

Working Pattern:

5 out of 7 days, including weekends; flexibility required

This is an active, operational role supporting both warehouse processes and shop-floor activities. You will help coordinate day-to-day tasks, oversee stock handling, and work closely with various teams to maintain efficiency, safety, and high customer service standards.

Key Responsibilities

Customer Service & Team Leadership

Provide courteous, helpful service to all customers Handle questions and resolve issues quickly and professionally Encourage teamwork and uphold service expectations

Stock Control & Product Management

Check accuracy of pricing and product signage Monitor inventory levels and rotate stock appropriately Assist with stock takes and maintain tidy storage areas

Team Support & Development

Help train and onboard new team members Share knowledge to build confidence and capability within the team

Operational & Safety Duties

Follow health & safety, hygiene, and food-handling guidelines Ensure working areas remain clean, safe, and well organised Offer support across different departments as needed

Candidate Profile

Skills & Experience

Previous supervisory or team-leading background (advantageous) Good organisational and time management abilities Confident using Microsoft Outlook, Word, and Excel Able to collaborate and support colleagues effectively

Personal Attributes

Practical, dependable, and solutions-driven Strong communicator with a calm and professional manner Flexible with shifts, including weekends Interested in a longer-term role (12+ months preferred)
Job Type: Full-time

Pay: From 14.85 per hour

Benefits:

Canteen Company events Company pension Employee discount Free parking Referral programme
Work Location: In person