Job Description

Overview:
Operations Supervisor
Humdinger, Bromborough CH62 3RD
We are seeking a proactive and experienced Operations Supervisor to join our team at Humdinger. This role is pivotal in ensuring the smooth, safe and efficient running of our production operations, maintaining high standards of quality, safety and team performance.
Position Type: Full-time, Permanent
Hours: 39
Pay range: 15.92/hour (salary equivalent 32,285.76) (Upon successful completion of the 6-month training period, there may be an opportunity to increase the pay rate to 17.69 per hour.)
Breaks: 2 x 20 minutes
Shift Pattern: Rotating every 3 weeks.
Monday - Thursday:
Week 1: 06:00 - 14:00
Week 2: 14:00 - 22:00
Week 3: 22:00 - 06:00
Friday:
Week 1: 06:00 - 13:00
Week 2: 13:00 - 20:00
Week 3: 20:00 - 03:00 Responsibilities:
Operational Support & Leadership

• Provide cross-functional leadership, stepping in during shift manager absences to maintain continuity.
• Ensure timely material delivery to production lines to support smooth workflow.
• Oversee employee training and maintain accurate training records.
• Manage HR-related matters including attendance, timekeeping and disciplinary or grievance procedures in accordance with company policies.
• Promote strong cross-team communication by delivering timely updates, supporting a positive work environment and ensuring smooth shift handovers.
• Manage production schedules, allocate resources and resolve issues to meet targets.
• Optimise machine usage and staffing to improve efficiency and meet throughput goals.
• Identify workflow inefficiencies and implement corrective actions for continuous improvement.
• Maintain accurate stock control and documentation with Logistics and oversee work order completion as QAD Super User for the Packing team.
• Monitor and analyse product and packaging waste, implementing strategies to reduce waste and improve efficiency.

Quality, Health & Safety Compliance

• Ensure all operations meet safety, quality and regulatory standards by managing non-conformances, implementing and enforcing SOPs and promoting a culture of compliance through risk identification, staff training and adherence to HACCP, BRC and customer requirements.
• Conduct weekly Health & Safety audits

Engineering Coordination

• Support cross-functional problem-solving during breakdowns, quality issues, or major engineering work.
• Timely reporting of any engineering issues to minimise asset loss time.

Contractor & Site Safety Management

• Act as first responder and Site Controller during safety or security incidents.
• Participate in the weekend callout rota, overseeing out-of-hours site security and emergency response.

Additional Information

• This role includes ad-hoc duties as required to support the wider operations team.
• Flexibility to work shifts and participate in the weekend callout rota is essential.

Qualifications:

• Previous supervisory experience in an FMCG environment.
• Level 3 food safety.
• HACCP level 3.
• Good attention to detail.
• Strong computer skills - confident in working with all aspects of Microsoft Office.
• Ability to priorities tasks, effective planning, attention to detail and working to deadlines.
• Excellent people management skills with a proven ability to lead, develop, coach and mentor team members.
• Flexibility to adapt easily and re-prioritise to ensure deadlines are met.

Rewards Benefits:

• 23 days of annual leave plus bank holidays.
• Paid Breaks
• Pension (4% Employer Contributions)
• Life Assurance Scheme at x4 basic salary.
• Health Care Cash Plan via Paycare (Dental, Optical, Chiropody, Professional Therapy, Counselling cover), along with access to Paycare Perks for exclusive high street and retailer discounts.
• Holiday Purchase Salary Sacrifice Scheme - buy up to one extra week per year (subject to meeting minimum criteria)
• Cycle to Work Salary Sacrifice Scheme (subject to meeting minimum criteria)
• Electric Car Salary Sacrifice Scheme (subject to meeting minimum criteria)
• Family-friendly policies, including Maternity and Paternity leave above the statutory minimum
• Annual engagement calendar covering an array of activities and educational events promoting diversity and inclusion
• Participate in supporting your local community with opportunities to spend one day per year volunteering or fundraising and gain company-matched sponsorship.
• Company Wellbeing agenda including annual Wellbeing Week, Menopause Support Group and Mental Health First Aid programme
• Access to staff shops with exclusive discounts
• Monthly employee recognition scheme via the 'Zertus Values Awards'
• Recruitment Refer a Friend rewards
• Training and Development Opportunities (Leadership courses, External qualifications, Professional memberships)
• Engagement with GroceryAid

About Us:
At Humdinger, we transform coco, nuts, seeds, fruit, and pulses into delectable snacks and chocolates for both our in-house label and renowned branded ranges. With a robust and continually growing portfolio, we've earned compliments for our commitment to quality and continuous product innovation. You might have enjoyed our products before, perhaps without even realising it! Application & Interview Process:
Humdinger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Your application will be reviewed as part of our selection process. If you're shortlisted, a member of our Recruitment or HR team will contact you by phone or email (please check your junk mail). From there, if you advance, your application will be shared with the hiring manager for further review. If selected, you will be invited to an onsite interview, which will include a factory tour.

Skills Required