Job Description

Supervisor - Infinity Parks Derby

Part-Time / Full-Time

Infinity Parks Derby is looking for a confident and motivated

Supervisor

to join our growing team. This is an exciting opportunity for someone with strong leadership skills who is ready to take the next step, with a clear pathway towards becoming a Trainee Manager.

Key Responsibilities:

Supervising and managing shifts to ensure smooth daily operations Leading, motivating and supporting the team on shift Delivering excellent customer service at all times Handling customer queries and resolving issues calmly and professionally Organising and overseeing birthday parties and group bookings Maintaining high standards of safety, cleanliness and fun Opening and closing the site when required

What We're Looking For:

Proven leadership skills or experience in a supervisory role Excellent attendance and timekeeping Strong problem-solving skills and the ability to stay calm under pressure Outstanding customer service skills Confidence in hosting and managing children's parties A positive, reliable and proactive attitude A genuine desire to progress into a management role

Availability Requirements:

Must be able to work

weekends

Must be available during

school holidays

Availability for

some midweek shifts

is essential

What We Offer:

Part-time or full-time hours available depending on candidate A fun, fast-paced working environment Ongoing training and development Clear progression opportunities into a Trainee Manager position
If you're a natural leader who thrives in a busy environment and wants to grow with us, we'd love to hear from you.

Duties

Supervise and coordinate the activities of team members, including food preparation, serving, and cleaning staff. Oversee food production processes to ensure quality standards are met consistently. Ensure compliance with food safety regulations and maintain hygiene standards across the kitchen and dining areas. Assist in the organisation of daily operations, including stock control and inventory management. Handle customer enquiries or complaints professionally to ensure satisfaction. Collaborate with management to develop operational strategies and improve service delivery.

Skills

Proven supervising experience within a retail, leisure or hospitality Strong leadership qualities with excellent team management skills. Knowledge of food preparation, cooking techniques, and food safety standards. Experience in food production, kitchen operations, or culinary roles such as barista or server is desirable. Good organisational skills with the ability to multitask effectively under pressure. Excellent communication skills to motivate staff and interact with guests professionally. . This role requires a proactive individual with a passion for delivering outstanding service and maintaining high standards within a busy setting.
Job Types: Full-time, Part-time, Permanent

Pay: 7.80-12.46 per hour

Benefits:

Employee discount Store discount
Work Location: In person