Job Description

We're here to make every outdoor moment matter.

Ellis Brigham is a British icon, having been promoting and retailing outdoor equipment and clothing for nearly 100 years. Our customer service and in-depth product knowledge sets us apart and ensures our customers are ready - whatever the weather.

As a Supervisor in our Cambridge store, you'll guide our customers with expertise and enthusiasm to find the right piece of kit for their adventure. You'll support the Sales Assistants to drive sales and keep the store looking its best and assist managers with staff development and store procedures. In return, you'll get great discounts and pro-deals for your own outdoor expeditions, 'On The Hill' training days, and personal career development as part of a close-knit team - as well as access to cycle-to-work schemes and paid charity days to help you give back to your community.

What You'll Do:

Supervise the shop floor on behalf of managers, ensuring stock levels are maintained and the store is kept clean and presentable Support junior colleagues with sales and personal development Lead the team to achieve sales targets Oversee specialist departments such as snowsports Maintain store operations and payment transactions with care and accuracy Help customers and respond to issues in a professional manner On The Job training to keep up to date with brand developments and product technology
Who You Are:

Friendly and approachable, with an interest in the ethos of Ellis Brigham and the great outdoors Organised and able to work quickly and accurately Fluent in English - other languages are a bonus Experienced in a customer service role Able to support colleagues and delegate tasks as necessary Great communicator and able to connect with customers, store staff members and head office staff Patient and willing to help with customer complaints Interested in developing your management skills
What You'll Get:

Staff discounts and pro-deals on a range of incredible outdoor brands On the job training, including specialist training on snowsports hardware 'On The Hill' training days so you can test out our products for yourselves Continuous personal development to help you find your perfect retail role Holiday and sick pay Access to thousands of discounts and services through The Retail Trust Paid charity days and cycle-to-work scheme
Ellis Brigham is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristics. If you require any reasonable adjustments to your application process please advise us when you are invited to interview.

Job Type: Full-time

Pay: 13.60 per hour

Benefits:

Casual dress Company pension Cycle to work scheme Employee discount Health & wellbeing programme Paid volunteer time Sick pay
Application question(s):

Why do you want to work for Ellis Brigham? Tell us about your Ski/Outdoor experience.
Work Location: In person