Job Description

Live-in Supervisor - Crown Court Hotel

We are looking for a reliable and customer-focused Live-in Supervisor to join the team at Crown Court Hotel.

This role is ideal for someone who enjoys working with people, takes pride in delivering great service and is happy to be a visible, on-site presence within the hotel.

Key responsibilities:

Checking guests in and out efficiently and professionally Acting as the main point of contact for guests during your shift Handling guest enquiries, feedback and any issues in a calm and helpful manner Supporting day-to-day hotel operations and ensuring standards are maintained Building positive relationships with guests to ensure an excellent stay

What we're looking for:

Previous experience in hospitality or a supervisory role is preferred A proactive, organized approach with good attention to detail The ability to work independently and use initiative A friendly, professional manner at all times Strong guest service skills with a friendly and approachable demeanor. Multilingual or bilingual abilities are highly advantageous. Excellent phone etiquette and communication skills. Ability to work effectively in a team-oriented environment. Flexibility to work various shifts, including weekends and holidays. A keen attention to detail and the ability to multitask in a fast-paced setting.

What we offer:

Live-in accommodation included Competitive pay, depending on experience A supportive working environment within a well-established hotel
If you are dependable, guest-focused and looking for a live-in hospitality role, we would love to hear from you.

To apply, please send your CV and a brief cover note outlining your experience.

Job Type: Full-time

Pay: From 12.30 per hour

Benefits:

Company events Discounted or free food Employee discount Employee mentoring programme Free parking On-site parking
Work Location: In person