Job Description

Support & Advocacy Worker- Penelope Project

Hybrid- expectation of office working every week with travel to Shropshire

37 Hours per week

West Mercia Women's Aid (WMWA) is working hard to continue to provide much-needed support for women and children affected by domestic abuse.

We are seeking to recruit a DA expert to work in a support and advocacy role working within our project with the armed forces, providing essential support to women and children who have been affected by domestic abuse. This role requires face-to-face support and working in an environment with serving soldiers, spouses and civil servants.

This is a new project currently funded until October 2027



We are looking for someone who is:

Committed to the values of empowerment and equality Has experience of working as part of a team to improve outcomes for the vulnerable Holds knowledge and understanding of the military community Is passionate about working within this community to achieve accessibility to all A driver with the ability to undertake regular site visits in Shropshire and more specifically to Cosford and Shawbury

Your role will include:

To assist the project co-ordinator to increase awareness of and accessibility to domestic abuse support services for soldiers, army personnel and their families in the Armed forces in Shropshire.

Provide client-centred and trauma-informed advocacy and support to victims of domestic abuse who are part of the armed forces community. This includes serving soldiers, spouse, and civil servants.

To provide face to face and telephone-based advocacy and support to those experiencing domestic abuse living in their own homes and/or in other arrangements in the community.

To complete structured support and safety planning programme with each individual /family to deliver agreed outcomes

Identify creative opportunities for contact and lead domestic abuse drop in clinics within the community to allow safe accessibility to WMWA support services. This includes travelling to drop in clinics within Shropshire. Establish and maintain professional relationships; signposting to specialist military support services alongside effectively working with other partner agencies.
Support the Project coordinator to deliver training to army personnel to increase awareness of DA and support services

Support the project coordinator to deliver an Ambassadors programme to enable those with lived experience of DA to support those in their community to access support and advice

Engage in the ongoing development of the Project, informing the work to shape services and programmes that are responsive to the changing needs of clients and their families from the armed forces community

An understanding of the importance of maintaining clear professional boundaries is essential in this busy role.

WMWA can offer you:

Salary of 27,053.42

25 days Annual leave, plus Bank Holidays. (FTE)

Regular supervision and support sessions.

Training and professional development opportunities.

The chance to work for an organisation that is accredited by Women's Aid Federation England as meeting the standards of excellence required for the domestic abuse sector.

If you have relevant experience, transferable skills and a knowledge and understanding of domestic abuse issues and the needs of those affected by it, we would love to hear from you.

TO APPLY

Applications can be made via the Company Website where further information, including the formal application form and job description/person specification, can be downloaded http://www.westmerciawomensaid.org/jobs-volunteering/job-opportunities

Alternatively please submit a Full CV and answer the 3 questions via Indeed application process.

Closing date for applications: 17/11/2025

Interviews tbc

WMWA is a feminist organisation and we hold the view that domestic violence and abuse is both a cause and a consequence of women's unequal position in society.

All client facing posts are open to women only - in accordance with The Equality Act 2010, Schedule 9, Part 1

WMWA values diversity and welcomes applications from all sections of the community.

WMWA reserves the right to close a post early should they meet the application threshold

[Charity No 1078496]

All posts are subject to Enhanced DBS checks & satisfactory references

Job Type: Full-time

Pay: 27,053.42 per year

Benefits:

Bereavement leave Casual dress Company pension Enhanced maternity leave Health & wellbeing programme On-site parking Sick pay
Application question(s):

Please can you tell us about your work experience and how this makes you a suitable candidate for the role of a domestic abuse support worker? Name 3 key skills or qualities that you have which would be beneficial to this role? What knowledge and experience do you have of the armed forces, and specifically the RAF?
Work Location: Hybrid remote in Telford TF6 6AG