Job Description

General Information

Salary
24,527 pro rata
Working Pattern
Part Time
Vacancy Approach
External
Location
Lichfield
Region
Midlands
Closing Date
26-Sep-2025
Business Unit
Swinfen Hall
Post Type
Permanent
Civil Service Grade
AA
Number of jobs available
1
Reserve List
12 Months
Job ID
9729

Descriptions & requirements

Job description
This is a Part-time job role 18.5hrs per week

Overview of the job

This is an administrative job in an establishment.


All staff have a responsibility to safeguard and promote the welfare of children. The post holder must undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Summary

The job holder will provide administrative support within the Business Hub including switchboard duties, post distribution, filing, photocopying and typing (if qualified typist).


This is a non-operational job with no line management responsibilities.

Responsibilities,

Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

Operate the switchboard appropriately by identifying the caller's needs ensuring all messages are communicated to the appropriate parties. Receive, open, distribute and monitor all prisoner mail on a daily basis in line with local and national policies and make sure it is kept securely at all times. Receive/distribute all incoming staff mail in a timely manner and coordinate the sending out of prisoner and staff mail. Send, collect and distribute faxes to appropriate staff. Forward any mail on to establishments for prisoners who have transferred. Make sure investigation and hearing tapes are transcribed in an efficient and accurate manner (if qualified typist). Provide copy typing provision when required (if qualified typist). Keep securely copies of all documentation, either in hard copy or electronic form. Process Chaplaincy paperwork including prisoner applications and arranging visits. Act as contact point for communications, prioritise and distribute to the appropriate person or relevant department in establishment.

Undertake administrative tasks including:

Provide administrational assistance in area of work. Maintain accurate filing system for area of work. Respond to queries relating to area of work, redirecting w required.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.


An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (w specified in Wales) Welsh.

Behaviours

Developing Self and Others Communicating and Influencing Working Together Managing a Quality Service

Additional Information

This is a part-time role - 18.5hrs per week

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk


Please quote the job reference

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk


Please quote the job reference 9729

Attachment

Band 2 SSA Business Hub JD281 v8.0.pdf ( Attachment)

Select new file

Application form stage assessments

Behaviours

A sift based on the lead behaviour, Communicating and Influencing, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, w all behaviours will then be considered.
Behaviours Application Form Question Word Limit
250
Working Together
Managing a Quality Service
Communicating and Influencing

Experience

We will assess your experience for this role via the following methods
Statement of Suitability
Evidence of Experience
Statement of Suitability

Interview stage assessments

Interview Dates
To be confirmed

Behaviours

Working Together
Managing a Quality Service
Communicating and Influencing

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed .

Use of Artificial Intelligence (Al)

You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Level of security checks required

DBS Standard