Job Description

Support Worker - Andrew House Residential Recovery Home for Men

Location:

Clevedon, North Somerset

Salary:

22,575 - 25,725 per annum

(pro rata) (dependent on experience)

Hours of Work:

Part time (22.5 hours) or full time available (37.5 hours) two-weekly rota cycle inc. alternate Saturdays. Shift times are 8am-4pm or 11am-7pm.

About Us

Part of the Changing Lives Charity, Andrew House is a dedicated residential recovery home supporting adult men, who have experienced life-affecting trauma, on their journey towards healing, restoration and hope for the future. Rooted in Christian values of compassion, dignity, and justice, Andrew House's work spans counselling, advocacy, and community support. We provide a safe, supportive environment where residents can focus on personal growth and are empowered to reintegrate into the community.

The Role

As a Support Worker, you will be a vital part of our team, helping residents navigate daily life and maintain their recovery in a positive, respectful, structured environment. The support worker will offer holistic support to residents on their journey towards healing and wholeness, by building supportive relationships which encourage independent living and a positive, sustainable future.

Some out of hours support on a rota basis, is essential for this role. This is usually over the phone but may include in person support.

Key Responsibilities:

Provide 1:1 support to a caseload of up to eight residents, building trusting relationships using a trauma-informed approach.

Complete resident induction and integration into the house

Co-produce and review comprehensive care plans alongside residents to identify support needs and promote independent living.

Facilitate both house activities and group work to promote personal growth and life skills.

Provide support as required to non-residential participants in the Volunteer Plus programme which may include women.

Being risk aware, undertake safeguarding actions to protect adults at risk as appropriate, sharing information internally and externally as appropriate.

Maintain up to date, accurate records and monitor data relating to key-working.

Attend and make a positive contribution to staff / team meetings and participate in organisational training and development events as required.

Conduct health and safety checks of the property.

Uphold the Vision, Mission and values of Changing Lives Charity at all times,

Person Specification

We are looking for an experienced committed support worker with a heart for justice and healing, who will thrive in a challenging environment bringing compassion, and warmth to their work and be committed to the values of Christian service.

Essential

NVQ Level 2/3 in Health & Social Care or willingness to train.

A compassionate, non-judgmental attitude

Strong communication and teamwork skills

Ability to remain calm and supportive in challenging situations.

Willingness to work flexible hours, including weekends and on-call.

Be a committed Christian and willing to model your faith with residents.

Desirable

Experience in addiction recovery, mental health, or social care

Knowledge of managing challenging behaviour and conflict resolution techniques

Experience of working in trauma-informed environment

What We Offer

A supportive, team culture

Comprehensive induction and ongoing training

Generous annual leave and pension contributions

A deeply rewarding role where you will make a real difference.

If you are ready to be part of a team that transforms lives, we would love to hear from you.

To apply, please send your CV and a cover letter outlining your relevant experience to jess.crossley@changinglives.org.uk

We welcome applicants from all backgrounds who share our vision and mission, including those with lived experience.

Under the 2010 Equality Act this position is open only to applicants who are committed Christians.

Job Types: Full-time, Part-time

Pay: 22,575.00-25,725.00 per year

Expected hours: 22.5 - 37.5 per week

Benefits:

Employee discount Sick pay
Work Location: In person