Job Description

WHAT IS INVOLVED?

You should be an enthusiastic team player who takes pride in providing excellent customer service. You will have good communication skills, be able to work under pressure to tight deadlines and with a high degree of accuracy, be well organised and flexible, have good IT skills and manage changing priorities.



You will also need to be able to work unsupervised using your initiative.



Your duties would include: providing admin assistance to the Building Control to ensure the effective delivery of statutory services, accurate data input, document and information maintenance, communicating with customers and other members of the public regarding processes and procedures, managing and monitoring the services CRM function, responding to requests arising from local land searches, administering the processes in relation to fee income and various other administrative duties.




We encourage you to contact Melanie Williams, melanie.williams@durham.gov.uk 03000 261964

WHAT WILL I NEED?

You will need a NVQ3 Business Administration or equivalent.



Please refer to the attached person specification for the full criteria.

INTERVIEWS

Interviews will be held on week commencing 17th November 2025.



We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.



Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.

HOW TO APPLY

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website.



If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentResources@durham.gov.uk



All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

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