Job Description

Salary

25,623.07 per annum + company benefits

Contractual hours

39

Basis

Full Time

Region

Edinburgh

Package

Permanent

Job category/type

Social Care

Date posted

01/08/2025

Job reference

REQ000060

Hillcrest Futures is recruiting for a Support Worker

About the Service

Mayfield Road is a temporary supported service for men who are experiencing homelessness with multiple and complex needs. The service support people who are homeless with complex and multiple needs. This means that you will be supporting people who have significant trauma, behaviours that challenge us, addictions, mental health, history of non-attendance and not keeping to building rules, mental health and psychological trauma, behaviours that are classed as risk taking and potentially, they are known to the criminal justice services and violence and aggression. Relationships and how we interact and respond to people are key, how we reflect on our needs, behaviours and reactions to the work we do are key to being able to deliver the support. This can mean at times the service can be chaotic and there is a need to respond to emergency situations.



Support is provided on a 1-2-1 basis as well as on an ad hoc basis.



Mayfield Road is based in the south side of Edinburgh. The hours of work are Monday- Friday with on call duties.

About the Role

The Support Worker involves:

Working with chaos and ambivalence Not repeating trauma previously experienced Provide support in a non-judgemental and non-reactive but responsive service Working at the persons pace and where they are on the cycle of change Reflecting on your role in the support relationship Working within the building and in the community Taking part in an on-call rota. Lone working and working as part of a team. Carrying a case load The service is registered for delivering housing support and care at home. Working to Health and Social Care Standards, SSSC codes of practice, contractual and legal requirements and all organisational polices and procedures.

About You

You will have:

A positive, flexible attitude, with an encouraging nature Excellent communication skills including verbal and written Be highly organised with the ability to work on own initiative The ability to react efficiently and effectively in emergency situations Be open to attending and maintaining ongoing training needs The ability to work with chaos and ambivalence The ability to work both within the community and within the building. The ability to work with people in a non-judgmental way. The ability to work with people at their pace and their skills level The ability to work within company requirements, best practice standards and contractual requirements. The ability to understand and communicate in the language of the supported person The ability to take responsibility and to be a proactive team member as well as the ability to lone work. The ability to manage and carry a case load The ability to take part in on call duties and any other duties as required by the service and in line with the service Rota. The ability to use digital technology Possess an SVQ 2 in Health and Social Care or have the ability to work towards this qualification Flexibility with shifts patterns including weekend work, evenings, sleepovers and waking nights




All successful candidates will be required to obtain registration with the Scottish Social Services Council (SSSC) within 6 months of taking up the post

About The Benefits

Excellent sleepover payment - Currently 113.40 a night Fully paid Induction and shadow shifts Death in service scheme - three times your yearly salary Cycle to work scheme - 12% - 39% savings Tech scheme - 12% savings on laptops and computers Supportive management - committed to supporting Personal and Professional development * Comprehensive health and wellbeing packages.