Job Description

Support Worker - Mental Health Hub

Jump on board with an amazing opportunity at Bolton Cares, within our Mental Health Hub, which offers support for people who are having a crisis with their mental health. One in ten people are known to experience some level of mental ill health in society, our experienced team work alongside people bringing together a plan of support, skills development, independence, developing new friendships and new experiences, develop essential life skills, coping strategies, and make the most of the support their community can offer.

The role requires enthusiastic, motivated and person-centred individuals with a passion to work as a part of our team, ensuring high quality services across our Mental Health Hub. This is an exciting opportunity for individuals with drive and a determination to succeed. We have the privilege of supporting people on their journey of recovery, providing a homely place to stay short term until residents feel more able to cope, helping to find ways to manage their mental health problems, keeping them involved in any decisions made about their support.

When you work for Bolton Cares, you are part of a thriving community of over 750 talented staff, who are united in a common commitment to transform lives in a person-centred environment, our people are at the heart of everything we do, because we care.

About the role:

Working as a member of the Bolton Cares team you will strive to create a positive, open and 'can do' culture. We would particularly welcome applications from people with experience supporting complex mental ill health. If you can inspire individuals to fulfil their potential and to provide high quality, person-centred support, then this is the role for you.

supporting individuals who may have a mental ill health condition, such as psychosis, schizophrenia or personality disorder, who are experiencing short term crisis or long standing complex mental ill health. You will be supporting people who are experiencing a point in their lives where having a skilled and caring worker is needed within either our non-clinical crisis setting, our recovery setting or our supported living settings. You will be resilient and be able to remain calm in situations that may challenge you. Support will be driven by making sure we work with people's strengths and work towards achieving positive development outcomes. You will support people in every area of life, including accessing their local community, attending appointments, with meal preparation, maintaining their living environment, medication management, budgeting etc.

Fulfil the role in a person's life with a never give up approach, and your support will compliment that of a wider mental health support network, working alongside GMMH Community Mental Health Teams / Home based Treatment Teams. You will engage in training provisions and team meetings that aim to give you the tools you need to be successful in your role.

Experience and skills required:

Able to listen with patience and compassion

Understand that people communicate in different ways

Have the ability to remain calm in your approach when a person is in crisis

Flexible and adaptable to change in unpredictable situations

Have the drive to motivate others to be their best

A positive, upbeat personality that gives out good vibes and shows resilience

Seeing all people as equal

Good communication skills, both verbal and written

You will be highly motivated to deliver outstanding care and support.

Ability to use a computer and be IT literate and able to adapt to various recording and reporting systems Ability to develop supportive relationships, promoting independence and wellbeing.

About you:

Are you an enthusiastic, initiative-taking individual with a vast experience of support skills? Can you make a positive contribution to our team?

We are particularly keen to hear from those individuals who have previous experience of support work, with a competent understanding of the health and adult social care environment, and above all, you will share our values and commitment to delivering public benefit to the people we serve.

We are particularly keen to hear from those individuals who have previous experience of support work, with a competent mental health support and an understanding of the environment, and above all, you will share our values and commitment to delivering public benefit to the people we serve.

We will provide the right candidate with a range of training and development opportunities.

All applications will be subject to satisfactory Disclosure and Barring Service checks and references.

COVID-19 considerations:
NHS offers all eligible frontline health and social care professionals, staff who have direct contact with patients, ahead of winter, to prepare for winter, including through the offer of winter vaccinations to protect our patients, our staff, and services during colder months.

Shortlisting for this post will commence 04/08/2025.

Job Type: Part-time

Pay: 12.60 per hour

Expected hours: No more than 37 per week

Benefits:

Bereavement leave Company events Health & wellbeing programme
Ability to commute/relocate:

Bolton BL1: reliably commute or plan to relocate before starting work (preferred)
Experience:

Supporting Adults: 1 year (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Location:

Bolton BL1 (preferred)
Work Location: In person

Reference ID: MHSWJUL25