Job Description

Role Overview

Starlight Support Services is seeking dedicated and experienced

Support Workers

to provide high-quality, person-centred care to

adults and young people aged 16-18 with complex needs

, including autism, learning disabilities, and behaviours that challenge. You will be working across our

CQC-registered supported living services

and within

clients' own homes

, supporting them to live as independently and safely as possible.

Key Responsibilities

Provide consistent, respectful, and tailored support based on individual care plans Assist with

personal care routines

, medication administration, meal preparation, and hygiene tasks Build positive, professional relationships with individuals to promote

emotional well-being and resilience

Support the development of independent living skills (e.g., budgeting, cooking, managing routines) Accompany clients to medical appointments, education placements, or community activities Follow safeguarding, health & safety, and CQC regulatory standards at all times Monitor and report changes in behaviour, physical health, or emotional state Implement de-escalation strategies and provide structure for those who present with

behaviours that challenge

Maintain accurate and timely records of care and support delivered Promote a safe, nurturing environment that respects choice, dignity, and individual rights

Requirements

Minimum 2

year of experience

supporting individuals with complex needs or behaviours that challenge (mandatory) Experience working with either

adults or young people (16-18)

in a supported living or residential setting Understanding of

CQC regulations

and person-centred care principles Excellent communication, teamwork, and de-escalation skills

Flexibility

to work shifts, including evenings, weekends, and sleep-ins Empathy, patience, and a non-judgmental approach to care UK driving licence is desirable but not essential Enhanced

DBS check

and reference checks will be required
Job Types: Full-time, Part-time, Permanent

Pay: 12.21-13.00 per hour

Benefits:

Additional leave Employee mentoring programme Health & wellbeing programme Language training provided Paid volunteer time
Flexible language requirement:

English not required
Physical Setting:

Care home Homecare Live-in
Shift:

Day shift Night shift
Work days:

Every weekend Monday to Friday
Ability to commute/relocate:

Plymouth PL6: reliably commute or plan to relocate before starting work (preferred)
Experience:

Support worker: 2 years (required)
Licence/Certification:

BRP/Right to work (required)
Location:

Plymouth PL6 (preferred)
Work Location: In person