Supporter Relations Officer

Edinburgh, SCT, GB, United Kingdom

Job Description

2 amazing opportunities to join Marie Curie and play a key role supporting the fundraising directorate on a 12 month contract OR a perm basis

Join Us in Making a Difference at Marie Curie



Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.


Your Role in Our Vision



As a Supporter Relations Officer, you will play a key role in providing fundraising and administrative support to the Fundraising directorate.


Your work will ensure that supporter inquiries are handled with care, registrations for fundraising appeals and campaigns are seamlessly managed, and all fundraising events are executed to the highest standard.


Is This Role for You?



Ability to communicate effectively with supporters and colleagues, ensuring clear and positive interactions. Strong focus on delivering outstanding Supporter Service with empathy and professionalism. Proficient in prioritising and managing multiple tasks efficiently to meet deadlines. Excellent ability to build meaningful relationships with supporters and colleagues, fostering collaboration and trust. High ethical standards and reliability in handling sensitive information and responsibilities. Capacity to address challenges and resolve issues effectively as they arise. Ability to work independently while maintaining focus and drive to meet objectives.

Key Responsibilities



Manage supporter inquiries, registrations, and communications for fundraising appeals, campaigns, and events. Provide administrative assistance to ensure the smooth execution of fundraising activities across the directorate. Assist in planning and coordinating a variety of fundraising events to meet organisational goals. Oversee multiple ongoing activities, ensuring all tasks are completed accurately and efficiently. Collaboration: Work closely with colleagues across the charity to address issues and maintain seamless operations. Uphold the highest standards of Supporter Service, ensuring a positive experience for all stakeholders. Actively committed to Marie Curie's values, role models behaviours with authenticity and purpose.

What You'll Need



Proficiency in Microsoft Office packages Excellent written, verbal and oral communication skills Experience in customer services Ability to multi-task and prioritise workload
Please see full job description here


How to Apply



Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role. Please also include your preferred location.


Application deadline: Sunday 20th July 2025


Salary: 22,386 - 23,600


Contract: Full time contract (12 month) and 1 permanent role


Location: Hybrid Remote


Why Join Marie Curie?



Flexible working arrangements 25 days of annual leave plus bank holidays Pension contributions up to 7.5% Loan schemes for bikes, computers, and season tickets Continuous professional development opportunities Enhanced wellbeing and employee assistance programmes Membership discounts through the Blue Light Card AND SO MUCH MORE!
Join us in shaping a society where everyone receives the care they deserve at the end of life. Let's make a lasting impact together.



Marie Curie is committed to diversity, inclusion, and creating a safe and supportive workplace for everyone. We encourage applications from individuals of all backgrounds and lived experiences. If you need reasonable adjustments during the application process, please email us at recruitment@mariecurie.org.uk.



Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 3,500 staff and 5,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left

Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

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Job Detail

  • Job Id
    JD3337238
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Edinburgh, SCT, GB, United Kingdom
  • Education
    Not mentioned