Job Description

As a Survey Administrator you will work under the direction of the Survey Team Leader and Manager, to support the Sales and Operations teams in all aspects, to deliver the safe and timely delivery of surveys, installations, maintenance and change.


The ideal candidate would have a wide range of experience to undertake a range of administrative tasks, they would have excellent organisational and communication skills, and attention to detail ensuring that projects are delivered to meet both internal and client's objectives.


We are looking for a self-motivated individual interested in continuous improvement to assist with enhancing our delivery models, and able to develop innovative solutions within our department.

KEY DUTIES & RESPONSIBILITIES

Administration Estimating Procurement Project Planning Quality Assurance Quality Control Health & Safety Ensure a high degree of accuracy and process quality control through attention to detail and proactive problem-solving Work to deadlines and help to achieve our internal SLA Liaise on a daily basis with your colleagues and update them on any developments in your work, ensuring a high level of team cooperation

General

Liaise with all Parkingeye staff as required to ensure the smooth and timely production of essential documents and understand the problems in multi-site document compilation. Respond promptly to all phone calls, e-mails and messages received. Operate an effective and efficient administration system for all areas of responsibility and be capable of meeting tight SLA's and deadlines. To achieve and maintain professional standards across all aspects of the role in respect of work undertaken, timescales adhered to and dealings with people at all levels in the business in a manner appropriate to their needs. Adhere to Company Policies, procedures and quality standards at all times. To be aware of the importance of Health and Safety issues and to comply by the company's Health and Safety Policy, Procedures and Rules. Excellent organisational skills and attention to detail.

Teamwork

Be an active member of the team ensuring that support and co-operation is given to other members to assist in the achievement of company objectives. Work proactively with colleagues to give a professional and speedy service to customers. Co-ordinate activities with other departments/colleagues to ensure the smooth running of the business and excellent customer service. Participate in the creation of a stable and cohesive team within the company and assist all staff to maximise their contribution to the business. Be adaptable and flexible in respect of work undertaken as the needs of the business dictate.

Communication

Communicate with all in an effective and professional manner. Ensure all communications whether verbal or written are clear, concise and accurate. Ensure that internal documentation is completed in such a way that it may be easily interpreted by other colleagues. Establish and maintain relationships with external suppliers to facilitate the provision of an effective and efficient service to the customer.

Quality

Assist in the development of the company's policies, procedures and documentation to ensure the company maintains and develops its quality standards and practice. Ensure all work is carried out to the company standard at all times. Ensure all emails or other documentation are of a high standard and promote the image of the company. Training on all internal systems will be provided

FORMAL QUALIFICATIONS AND EXPERIENCE REQUIRED:

Strong computer and English language skills Confidence in dealing with all levels of personnel both externally and internally Willingness to assume responsibilities and take ownership of tasks Aptitude to work both independently and as part of a team Experience in an administration role Aptitude to learn new skills Excellent organisational, prioritisation and communication skills Evidence of showing attention to detaiL.

PERSONAL ATTRIBUTES/SKILLS

A passion and enthusiasm for dealing with customers Good commercial acumen Solutions oriented with good problem-solving skills Strong communication skills and excellent manners are essential Professional approach and results driven with great attention to detail Ability to working towards strict deadlines The ability to construct well written, friendly responses to emails Excellent time-management and multitasking/prioritising skills The ability to "think outside the box" and have the confidence to put forward ideas to help improve processes, often to other departments Self-motivated, proactive and shows initiative * Hands on and flexible approach