Job Description

Hours of Work: 35 per week (Monday to Friday, core hours 8:30-5pm)

Closing date: 20th June 2025

Interviews: 3rd July 2025

At MSV Housing we're committed to making sure our customers have good quality safe homes and our Sustainability Officers are key to making this happen.



We are looking to recruit an experienced individual to join our established team. Reporting to our Sustainability Lead, our Sustainability Officer provide support to ensure the provision of an effective and efficient sustainability service.



In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.

What do our Sustainability Officer's do;

Handle enquiries and complaints from customers and third parties, ensuring timely resolution and continuous improvement. Communicate with tenants about energy-efficient technologies and promote sustainable behaviour. Support awareness of environmental issues across the organisation, assist in funding applications for sustainability projects, and contribute to pollution control, waste management, and renewable energy efforts. Assist in managing compliance with PV lease and operational contracts. Maintain and update internal systems (e.g., MRI, Parity), analyse data from various sources for reporting and scenario modelling, and produce a range of reports and advisory materials. Raise and manage work orders, , support service charge budgeting, and perform general administrative duties including health and safety compliance. Work with internal teams to enhance heat networks and metering systems, identify service improvements, support procurement and benchmarking, and represent the organization professionally.

What we are looking for;

Good Standard of Education GCSE English / Maths grad C or above equivalent Experience of working with resident groups and managing complaints and requests for service. ICT skills with the ability to use handheld devices Proven ability to contribute and coordinate the work of several agencies/stakeholders in the delivery of the service.


We offer a range of great benefits including:

Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.

MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.



MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.



For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. https://www.msvhousing.co.uk/careers/job-vacancies/



If you wish to discuss the roles informally, please contact Patrick McKendry, Sustainability Lead on 07936960434.



Interview dates are to be confirmed, interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.



We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role.



If you are not sure whether you meet our requirements for this role but want to apply. Go ahead. We will decide whether or not you are what we are looking for.


We own and manage almost 9,000 homes in Greater Manchester, Lancashire, and West Yorkshire. Our growth aspirations are to respond to the housing crisis in the North West, by assisting the millennial generation locked out of decent homes, the elderly, those on low incomes, those in need of specialist housing, first-time buyers, and people who are 'rightsizing'.