Job Description

Description

Are you an experienced Project Manager with a strong background in the Lloyd's of London insurance market? We're looking for a driven and detail-focused individual to join our Project Management team on a

6-month fixed-term contract

to lead the onboarding of new insurance syndicates at Lloyd's.



In this client-facing role, you'll coordinate complex, multi-functional projects to onboard customers into Polo Works, ensuring full compliance with Lloyd's and regulatory requirements. Working closely with senior leadership, internal experts, and client representatives, you'll manage the delivery process end-to-end -- from initiation to implementation.


This is a high-visibility role requiring confident stakeholder management, excellent organisation skills, and hands-on project delivery experience. While IT delivery is managed separately, your role will be instrumental in aligning business functions and ensuring all aspects of syndicate onboarding run smoothly.

Please note: Lloyd's of London market experience is essential for this position.

Key Responsibilities

Initiate projects, define deliverables and establish plans and governance models.
Deliver projects across multiple workstreams (displaying industry recognised techniques and methodologies) to agreed time, cost, quality, TCF and compliance objectives.
Execute and manage the project plan on a day-to-day basis, monitor progress and take all necessary actions and escalations where appropriate.
Establish, lead, and manage cross functional and multi-disciplined teams (e.g. Business Operations, IT, Risk, Audit, etc).
Resource projects appropriately and early escalation of potential slippage.
Routinely engage with and communicate with internal and external senior stakeholders.
Prepare reports for weekly steering group meetings with clients.
Support the senior management decision making process.
Work in accordance with Polo's policies, client and regulatory requirements and operational frameworks.
Engage in Polo leadership forums to share progress, lessons learned and best practices.

Skills, Knowledge and Expertise

Proven Project Management track record with experience of the full project lifecycle and commercial environments.
Experience in managing client facing projects.
Highly effective stakeholder management both internally at all levels and with third parties.
Able to cope with varying workload pressures and to prioritise effectively.
Experience of working in the Lloyd's of London insurance market is essential.
A professional and flexible approach.
Champions change and proactively seeks continuous improvement.
Excellent verbal, written and presentation skills.
Experience working within an outsourcing environment is desirable.
Relevant project management qualifications (e.g. Prince2, MSP, APM) required.

Demonstrates behaviours aligned to the PoloWorks PRIDE values:Pioneering - we don't stand still Responsible - We do the right thing Inclusive - we all play a role Delivery Focused- we provide services we are proud of Empowering - we equip people to be their best

About PoloWorks

PoloWorks is the leading provider of UK-based support services to the insurance market. We have built a strong reputation as dedicated and dependable experts in our field. We pride ourselves on our ability to be flexible, responsive, and knowledgeable.
As a leading service support company and turnkey managing agency, our clients choose us because our staff not only have the expertise but also a profound affinity with their business challenges. Our mission is to support, inspire, and develop the insurers of today and tomorrow.


Our clients, whether digital start-ups or well-established organisations, rely on the PoloWorks team to develop and strengthen their businesses. Our clients' goals are our goals. As such we design and deliver bespoke solutions to their specific business challenges.

With offices located in both London and Cheltenham, PoloWorks is poised for ambitious growth, presenting thrilling opportunities for those who join us on the next phase of our journey. By becoming part of our team, successful candidates will be joining a business recognized as a Great Place to Work Certified organisation, and honored with awards for Best Workplaces for Women and Best Workplaces in Financial Services and Insurance.

It's our mission to unleash the potential in every team, and we know that teams perform best when they are diverse and every team member feels that they belong. It is the unique contributions of all PoloWorks colleagues that drive our success, and we are committed to building an inclusive culture where everyone is empowered to do meaningful work and are recognised for their efforts. To that end, we are committed to providing an environment free of discrimination for everyone.