Job Description

Reports to: Head of Operations
Business Function/Sub-Function: Operations
Full time - Monday to Friday
Location: NCR/GA
Metanoia Institute is a well-established educational charity specialising in the professional training of counsellors, psychotherapists, counselling psychologists, supervisors, coaches, and organisational development consultants. Since our founding in the early 1980s, we've been a pioneer in offering humanistically-oriented professional training programmes in the UK.
This is a dynamic and transformative period for the Institute. We are developing a new organisational strategy, working towards degree awarding powers, and aligning all we do with a refreshed set of values.
The Systems and IT Coordinator will play a pivotal role in supporting institutional success through effective systems management, data-driven decision-making, and continuous process improvement.
The post-holder will act as a key liaison between the Institute and system vendors, manage upgrades and implementations, and ensure data systems (including Quercus, Myhrtoolkit, Moodle, and Turnitin) are effectively leveraged.
This is an exciting opportunity for a creative problem-solver with technical skills and a strategic mindset to contribute to the ongoing digital transformation of Metanoia Institute.
When you are ready to apply, please ensure that you have mentioned the specific position that you are interested in when sending your application.
Applications for this role closes on 26th September 2025 and interviews are due to take place around this time.
To apply, please submit your CV and cover letter via the 'Apply' button above (E: hr@metanoia.ac.uk).
Metanoia Institute is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status.
We strive to ensure that individuals with disabilities receive reasonable accommodations to participate in the job application and interview process, perform essential job functions, and access other benefits and privileges of employment. If you require accommodations, please do not hesitate to contact us to discuss your individual needs.
We value diversity and are dedicated to creating an environment where all employees can thrive.

Skills Required