Job Description

About Painshill & the Role

Painshill is a Grade I listed 18th century landscape garden of international renown, attracting over 100,000 visitors a year. Inspired by landscape paintings and the Grand Tour through Europe, the Hon Charles Hamilton created Painshill between 1738 and 1773, as a living painting.

Set within the picturesque landscape, the Tea Room is a significant part of Painshill's commercial operation and is open every day except Christmas Day and Boxing Day. We are seeking a Tea Room Assistant to join our small, friendly and busy team, delivering exceptional customer service to every visitor coming into the Tea Room. The applicant must be confident, friendly and self-motivated with the ability to work on their own and as part of a team with high personal standards.

Reports to Line Manager

Food & Beverage Supervisor

Working Hours & Remuneration

Salary: 19,120 pro-rated for 4 days (23,900 FTE)

Working week: 4 days/30 hours per week, Monday to Sunday working a minimum of 3 out of 4 weekends on a rostered basis

Hours: Daytime with minimal evening cover

This is a 6 month fixed term contract with a possibility of extension.

Working Location

Painshill Park, Cobham, Surrey KT11 1JE - Please note that due to Painshill's location, own transport is recommended

Main Responsibilities and Tasks

As front of house staff, assist in the day to day servicing of the Tea Room as rostered Ensure a high standard of customer service to all visitors and staff at all times Ensure the Tea Room is prepared and ready for visitors prior to opening Preparing and serving Barista coffee and other drinks Cash handling, including opening and closing the till and contactless payment management Maintain Health and Safety standards, including COSHH regulations Ensure correct food labelling, paying particular attention to allergens (Natasha's Law) Maintain a high standard of cleanliness in the front of house areas (including the outside area) Ensure stock is replenished in a timely manner, reporting shortages to the Food & Beverage supervisor Ensure correct storage of food and stock rotation is in place i.e. checking 'use by dates' Display merchandise attractively Work in the correct and appropriate clothing at all times (uniform provided)

Qualifications and Experience

Working in a front of house role, desirable but not essential Customer service experience, desirable but not essential Barista service training an advantage, desirable but not essential (training will be provided) Confident when dealing with the public Strong motivational skills, energetic and a desire to be the best Ability to work under pressure, multi task and prioritise A professional outlook and high standard of personal hygiene and appearance Knowledge of food and food preparation Level 1 Food Safety & Hygiene for Catering Certificate; desirable but not essential (training will be provided)

Skills and Personal Attributes

Good Communication and interpersonal skills Customer focused with a positive attitude Helpful and friendly Enthusiastic with a willingness to learn Positive team player who can also work on their own initiative

Benefits of working at Painshill

25 days annual leave, FTE, plus statutory holidays, increasing after 2 years' service Free food and drink when on duty On-site free parking Continued training and development Entry to Painshill for yourself and immediate family (when off duty) Discount in the Painshill Garden Shop (at all times) & Tea Room (when off duty) Employee Assistance Programme
Please note: The above is not exhaustive and the post holder may be required to undertake other duties which are broadly in line with the above key responsibilities and the overall business objectives of Painshill.

Please apply with CV and covering letter to HR@painshill.co.uk by Wednesday 3rd September at 12 noon. We reserve the right to appoint prior to this date.

Interview Date: Scheduled for the week commencing 8th September.

Start date: ASAP

Job Types: Part-time, Fixed term contract

Pay: 19,120.00 per year

Expected hours: 30 per week

Benefits:

Company events Free parking On-site parking Sick pay
Work Location: In person

Application deadline: 03/09/2025
Expected start date: 15/09/2025