Job Description

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About The Company

The Cwmbran family is recruiting!

We are looking for a part time Team Leader position working 24 hours over 3 days a week (flexibility regarding days can be discussed at interview).



As a Team Leader within Cwmbran Day Opportunities, you will play a key role in supporting adults with physical and learning disabilities, including complex needs. Working with the current Team Leader and reporting directly to the Service Manager, you will lead a team of support staff to deliver high-quality, person-centred care and meaningful day experiences. You'll ensure the smooth running of daily operations, uphold regulatory standards, and foster a positive, inclusive environment that promotes independence, engagement, and well-being.



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About The Role

Key Responsibilities

1. Operational Support

Assist the Service Manager in the day-to-day running of the service, including staffing, scheduling, and resource coordination. Ensure compliance with the local authority and health and safety regulations. Uphold Salutem policies and procedures across all aspects of service delivery.

2. Team Leadership

Lead and motivate support staff, ensuring they are well-trained, supported, and delivering high standards of care and support. Support recruitment, induction, and retention of staff, including hands on cover when needed. Conduct regular supervisions and staff appraisals, identifying development needs and opportunities. Promote a culture of teamwork, inclusivity, and continuous learning. Plan and coordinate meaningful, person-centred activities for support workers to deliver, ensuring they align with individual goals, interests, and developmental needs. Chair team meetings in the absence of the Service Manager, ensuring effective communication, continuity, and follow-up on actions.

3. Person-Centred Planning

Ensure individual support plans are in place and regularly reviewed, reflecting each person's goals, preferences, and needs. Work collaboratively with the wider multidisciplinary team to support individuals with complex physical, mental health, or behavioural needs. Monitor service delivery to ensure plans are followed and outcomes are achieved. Ensure that planned activities contribute to personal development, social inclusion, and overall well-being.

4. Quality and Compliance

Participate in audits and reviews to maintain high standards of care and compliance. Support quality improvement initiatives and ensure accurate documentation, including support plans and risk assessments. Assist in preparing for inspections, internal and external reviews.

5. Safeguarding and Risk Management

Identify and manage risks to individuals and staff, ensuring appropriate safeguards are in place. Ensure safeguarding protocols are followed and incidents are reported and addressed promptly. Promote awareness and adherence to safeguarding policies among staff.

6. Family and Stakeholder Engagement

Act as a point of contact for families and carers, maintaining open and empathetic communication. Keep families informed of changes in support or health status. Champion a person-centred approach that respects individual rights and choices.

7. Resource Coordination

Support the Service Manager in managing budgets and resources effectively. Oversee stock levels and ensure the service is equipped to meet individual needs. Contribute to cost-effective rota planning and resource use.

Person Specification

Qualifications

QCF Level 3 in Health and Social Care (or equivalent) is essential.

Experience

Experience in a leadership role within adult social care, ideally in day services or complex care settings. Background in supporting individuals with physical, learning, and/or mental health needs.

Skills and Abilities

Strong leadership, organisational, and problem-solving skills. Excellent communication and interpersonal abilities. Ability to manage priorities and remain calm under pressure. Knowledge of safeguarding, regulatory standards, and person-centred care principles.

Desirable Attributes

Passion for supporting adults with complex needs and enhancing their quality of life. Commitment to continuous improvement and high standards of care. Proactive and hands-on leadership style. Empathetic, patient, and resilient.

This role is ideal for someone who thrives in a leadership position, values person-centred care, and is committed to creating meaningful opportunities for individuals in a dynamic day service environment.



Our Core Values:



??Supportive: Helping everyone reach their full potential.



??Ambitious: Striving for the best outcomes.



??Loyal: Prioritising our staff and the people we support.



??Unique: Innovating without compromising quality.



??Transparent: Fostering openness and mutual respect.



??Engaging: Partnering with everyone involved.



??Meaningful: Offering fulfilling opportunities.



Why Choose Us?



?Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.



? Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.



? Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.



? Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.



Still not convinced?



We have been recognised as a Top Employer 2025 in the United Kingdom.



We have been named as a Top 50 Inspiring Workplace Uk & Ireland



We are a Disability confident committed company.



We have a high percentage of Good or Outstanding homes and all our children's home are rated Good or Outstanding.



Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.