Job Description

Are you a proactive and people-focused professional based near Knowsley, ready to lead, coach, and guide a skilled team to deliver success?

We Can Offer You:

Work-Life Balance:

25 days annual leave + bank holidays, with flexibility around overtime.

Health & Wellbeing:

24/7 GP access, mental health support, fitness programmes, and more.

Training & Growth:

Ongoing professional development to keep you at the top of your game.

Your Role:

Lead and develop the team to meet service delivery expectations and timescales Respond flexibly to escalated calls and operational issues to maintain service levels Oversee and prioritise workloads to ensure timely completion of tasks Support business performance through analysis and reporting to meet financial and contractual goals Maintain accurate records and utilise computerised systems effectively Attend meetings to support business development and apply feedback to improve service delivery Ensure administrative and planning processes support Liberty's operational needs Arrange and deliver inductions and ongoing training Motivate, coach, and develop team members to enhance performance and retention Monitor completed works to ensure quality standards are met Support recruitment and selection processes as required Manage team operations by overseeing annual leave, monitoring sickness absence, and addressing disciplinary issues in line with company policies to maintain performance and service continuity Undertake additional duties as required, in line with the role

What We Need from You:

GCSEs (or equivalent) in Maths & English Experience in managing, leading, developing, and coaching a team is desirable Good IT skills, including Microsoft Office packages Knowledge of scheduling software and other database applications, with experience in writing and presenting statistics and reports Experience working in the social housing sector, with an understanding of how the sector improves lives

Why Liberty?

We're a diverse, supportive team focused on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers the opportunity to work with industry leaders, continuously improve your skills, and enjoy a rewarding career.

Apply Today!

Click "Apply" below to join Liberty as our Team Leader. We look forward to hearing from you!

Closing Date:

23rd October 2025 (We may close early due to high demand)