Job Description

Company Overview

At Hooray's Gelato Kitchen, we pride ourselves on offering a delightful array of gelato, sorbets, and cafe treats in a vibrant and welcoming environment. Our mission is to provide exceptional culinary experiences inspired by a fusion of British tradition and global gourmet influences, ensuring our customers enjoy memorable moments with every visit.

Summary

We are seeking a dedicated and energetic Team Supervisor to lead our dynamic team at our gelato and cafe location in Stratford Upon Avon, Based in the heart of the hospitality scene, this role is vital in maintaining our high standards of service and culinary excellence, contributing to our commitment to delighting every guest.

Responsibilities

Oversee daily operations of the cafe and gelato kitchen, ensuring smooth service and quality standards. Supervise and motivate team members to deliver exceptional customer experiences. Manage food preparation, safety, and hygiene protocols in accordance with industry standards. Train new staff and support ongoing team development. Handle customer inquiries and resolve issues promptly to maintain high satisfaction. Assist in inventory management and ordering supplies as needed. Uphold a positive, inclusive work environment aligned with our company values.

Qualifications

Proven supervising or team management experience in a hospitality or food service setting. Strong leadership skills with the ability to motivate and develop staff. Excellent knowledge of food safety regulations and best practices. Experience in food preparation and kitchen operations. Exceptional communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Previous experience in a cafe, restaurant, or hospitality setting is preferred. Passion for delivering outstanding customer service.

Full-Time Availability

: This role is full-time (five days a week), including weekends and evenings during the summer season.

Salary

Negotiable depending on experience.

Call-To-Action

If you're ready to lead a passionate team in a vibrant setting where culinary creativity thrives, we'd love to hear from you--join us in creating delightful experiences for our guests!

Job Type: Full-time

Pay: 12.45-13.00 per hour

Expected hours: 40 - 45 per week

Benefits:

Casual dress Company events Company pension Discounted or free food Employee discount Employee mentoring programme Store discount
Work Location: In person