Job Description

Team Leader - East Onward Service

Salary from 14 per hour

Own transport is essential for this role, covering clients within the East Sussex Region. Travel expenses paid outside of commute

Our Team Leaders are the first point of contact for the people we support and their team. This is an exciting role with opportunities to develop your people and operational management skills. You will be providing leadership and support to your team as well as signposting and managing incident responses.

Venture-People strive to promote recovery, autonomy and independence for individuals who require high levels of support in relation to their mental health. You will be working with a range of individuals with complex mental health needs ensuring the service is operating both safely and consistently in order to meet the needs of the service users.

Working with an experienced Service Manager, you will be responsible for leading the team of highly skilled reablement and recovery workers in our East Onward Service.

Our East Onward Service works with some of our most complex clients based in East Sussex. Your will be working with a variety of diagnosis including but not limited to Autism, ADHD, EUPD, LD, PDA. As a result of the complexity of these diagnosis risk and incident management is a vital part of this role.

The role will include a mixture of administration work and delivering of support to the service users, you will be able to work closely with your Service Manager to ensure the safe and effective delivery of service; Following a person-centered ethos of support which builds individual's confidence and promotes independence, whilst facilitating growth and quality assurance within the team.

Key duties of the Team Manager

To facilitate the delivery of a service which follows a person-centred ethos and utilises the values of recovery to deliver support which builds an individual's confidence and promotes independence. Management of the East Onwards Reablement Team, providing, support guidance and line management to a growing service team. Incident management and liaising regularly with the clinical team and external MDT partners to ensure a robust package of support for each client is provided. To complete dynamic risk assessments and provide support to individuals, including through utilisation of the Responsive Services to maximise wellbeing and appropriately manage risk. Working with your service manager and referring agents to complete thorough assessments of the need and development of the service offer. To follow policies and procedures within the workplace to protect our team and the people we support, including safeguarding, investigations and health and safety. Facilitate and manage a staff roster; providing responsive and emergency support when required. This will include participation within the Duty Management Roster To follow national guidelines in all aspects of operation, including adherence to policies and procedures, code of conduct and the facilitation of inspection and improvement To work flexibly as required by the service; this may require some working outside of your normal hours to provide consistent support in the event of staff sickness or to facilitate staff training/supervision.

Essential Skills:

Previous experience, ideally Mental Health/LD/Neurodiverse support. To demonstrate the ability to meet deadlines and respond to changes in an individual's needs. To show leadership within a team structure and maintain a positive culture of enablement. To create, manage and sustain participation and involvement from the people we support. Computer literate, with confidence in using all Microsoft Office programmes. Ability to positively address and challenge inappropriate or negative behaviours and attitudes. Experience in using therapeutic de-escalation and/or crisis intervention techniques.

Desired Skills:

It would be desirable for you to have had experience supporting a person(s) with a mental health condition and within a community-based service.

Benefits

You will receive full induction training and continued professional development Excellent support from experienced management and the wider clinical leadership team Access to our EAP program offering telephone support, full counselling services and discounts on a range of shops and services A wellbeing day in addition to annual leave, to use however you wish 28 days annual leaving, increasing with length of service up to 5 additional days Staff recognition and rewards.

About the Company:

Venture-People is an award-winning organisation, formed from our shared ambition to provide high-quality and psychologically informed support.

We provide bespoke, community-based support to individuals with complex needs; including a mental health diagnosis, neurodiversity, or those who may have endured trauma.

The people we support may have spent an extended period in hospital or another setting, therefore we utilise a person-centred approach; empowering individuals to become as independent as possible within their own homes.

Commitment to EDI

Venture People aims to create and encourage an environment that is committed to promoting equality, diversity, working inclusively and valuing the differences that individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other, the people we support and our partners. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Job Types: Full-time, Permanent

Pay: From 14.00 per hour

Expected hours: 40 per week

Benefits:

Additional leave Company events Company pension Free or subsidised travel Health & wellbeing programme Referral programme
Licence/Certification:

Driving Licence and access to a vehicle for work purposes (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: EO1