Job Description

We're proud to be recognised as one of the Times Top 50 Employers for Gender Equity for the fourth year running.
Network Rail operates and maintains the railway infrastructure 24/7 365 days a year. Our purpose is to connect people and goods with where they need to be and our vision is for a simpler, better, greener railway.
The North West route is part of the North West and Central region and runs from Cheshire in the south to Merseyside, Greater Manchester, Lancashire, and Cumbria in the North, with the two Northern Powerhouse cities of Liverpool and Manchester on the route, as well as the tourist destinations of Blackpool and the Lake District.
Major stations across the route include Crewe, Liverpool Lime Street, Preston, Manchester Victoria and Manchester Piccadilly.
We're a very busy region, with 1.3 million passengers travelling on our rails every weekday and 700,000 tonnes of freight moved a week. With 571 stations in the North West & Central region, we make up a quarter of Britain's railway system.
For us, 'Diversity' means recognising differences between people while valuing the contribution they make. 'Inclusion' means creating safe and welcoming workplaces with fair cultures that encourages innovative and fresh ways of thinking.
We value the commitments you may have outside of work and will consider flexible and hybrid working applications. If we can make it work - we will! .
Brief Description
You will support the Infrastructure Director, Route Strategy Director and their wider teams to provide an efficient and effective general administrative and secretarial support service. You'll provide technical input and maintain relevant records as required, organising and attending meetings, taking notes, preparing presentations and much more - every day will be different!
About the role (External)
Every day will be different, but you can expect to be involved in the following activities:
You will handle a range of administrative and support tasks including managing mail, personnel records, travel arrangements, and PPE. You'll organise meetings, take minutes, and follow up on actions. The role involves providing consistent customer service via phone, maintaining filing systems, managing office supplies and procurement, reporting team issues, conducting literature searches, and ensuring alignment with Network Rail's values.
In order to be successful in this role, we would like you to have/to be:
xc2xb7 Ability to multi task
xc2xb7 Experience in appropriate IT packages
xc2xb7 Good time manager
xc2xb7 Strong organisation skills
xc2xb7 Good communication skills (verbal and written) including excellent telephone manner
xc2xb7 Experience of working with a team.
We would also like but it isn't crucial to have/to be:
xc2xb7 Sound railway background and knowledge of railway geography
xc2xb7 Recognised qualification in keyboard associated skills and office management techniques
xc2xb7 Knowledge and experience of records management
How to apply (External)
We are a Disability Confident Leader and want to make the most of the skills and talents disabled people bring to the workplace - skills and talents we need in our business
Salary and benefits:
xc2xb7 Salary: Starting at xc2xa325,500 but negotiable depending on experience.

• Pro-rata annual leave entitlement (28 days)
• My benefits - our discounted online shopping site
• A range of discounted offers including, childcare vouchers, healthcare offers - cycle to work, healthcare club discounted membership and other benefits
• Subsidies of up to 75% on rail and underground season tickets
• 75% discount on leisure travel
• A choice of contributory pension schemes
• 2 weeks paid reserve leave for our Armed Forces community

Want to find out about what fantastic benefits we offer?
Network Rail adheres to a structured pay framework, any salary offered will be within the pay range advertised.
All offers of employment are conditional upon satisfactory completion of pre-employment checks.
Closing date: 6th June 2025. Late applications will not be accepted.
Click 'apply now' to apply.
Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our