Job Description

Shift Supervisor - Join Our Team in Leighton Buzzard!

We are looking for an energetic and detail-oriented Shift Supervisor to join our team. As a Shift Supervisor, you'll be at the heart of daily operations, ensuring everything runs smoothly and efficiently during your shift. This role is perfect for someone who enjoys working hands-on, leading by example, and supporting a team in a fast-paced environment.

Your primary focus will be on overseeing day-to-day activities, ensuring high-quality customer service, and maintaining a well-organized, productive work environment. You will play a key role in supporting both front-of-house and back-of-house operations, helping staff perform at their best and ensuring customers have a fantastic experience.

Key Responsibilities:

Shift Oversight: Open and close the store with attention to detail, ensuring everything is in place for a smooth transition.

Team Support: Supervise and motivate the team, providing guidance and helping them stay focused on their tasks. Lead by example to create a positive and productive atmosphere.

Customer Service: Handle customer inquiries and resolve issues promptly to ensure a top-notch experience.

Operational Efficiency: Monitor the flow of service, ensuring timely food preparation and customer delivery while maintaining cleanliness and hygiene standards.

Staff Guidance: Help coordinate work schedules, assist with training new team members, and ensure all team members are following operational standards.

Stock Assistance: Assist with monitoring inventory levels and notify the management team when stock needs replenishing.

Cash Management: Support cash handling processes and assist with till reconciliations at the end of shifts.

Collaboration: Work alongside the management team to implement daily operations, troubleshoot challenges, and contribute ideas for improving efficiency.

Health and Safety: Ensure compliance with health and safety regulations at all times, both in the kitchen and front-of-house areas.

What We're Looking For:

Previous experience in a supervisory or similar role within a fast-paced environment.

Strong communication skills and the ability to lead and guide a team effectively.

Excellent problem-solving skills and a proactive approach to managing daily tasks.

Ability to remain calm under pressure and keep the team focused during busy periods.

A hands-on approach to leadership, with a willingness to support both customers and staff.

What We Offer:

A supportive, energetic team environment where your contributions are valued.

Opportunities for career development and growth.

Tips and additional perks to reward your dedication.

If you're ready to step into a dynamic Shift Supervisor role and help us deliver exceptional service while creating an exciting environment for customers and staff, apply today!

Job Type: Full-time

Pay: Up to 12.71 per hour

Expected hours: 30 - 45 per week

Additional pay:

Tips

Benefits:

Employee discount

Store discount

Schedule:

Monday to Friday

Weekend availability

Experience:

Barista: 1 year (preferred)

Food preparation: 1 year (preferred)

Supervising: 1 year (required)

Work Location: In person

Job Type: Full-time

Pay: 12.71 per hour

Benefits:

Employee discount Flexitime Store discount
Work Location: In person