Job Description

- Part-Time Team Supervisor (Therapeutic Children's Provider)

Reach and Unite Outreach and Empowerment CIC (RUOE)

Hours

Term Time:

Monday-Friday,

4:30pm - 8:30pmSchool Holidays:

8:30am - 4:30pm

(Flexible working during school holidays)

Job Type

Part-time, Permanent

Pay: 18 per hour

Accrued annual leave

entitlement

About RUOE

Reach and Unite Outreach and Empowerment CIC (RUOE) is a specialist therapeutic children's provider. We create nurturing environments where children feel safe, valued, and supported. Our organisation is built on warmth, compassion, and a strong belief in providing holistic, family-orientated therapeutic care.

We are a supportive and welcoming team, committed to placing children's emotional wellbeing at the centre of everything we do. Our clinical and operational staff work collaboratively to ensure children receive consistent, trauma-informed care that promotes healing, resilience, and positive development.

Our children are aged

5-17 years old

and many have experienced trauma that influences how they understand the world around them. Children may also have social, emotional and behavioural needs, learning difficulties, developmental delays, special educational needs and a range of disabilities or medical needs (seen and unseen). RUOE provides trauma-informed therapeutic support to help young people overcome adversity and thrive.

We highly value our team members they are the heartbeat of our organisation and make a real difference every day. To support you, we provide ongoing training, reflective practice, wellbeing sessions, and 1:1 support. We also invest in staff development through regular bespoke training delivered by our in-house clinical team, with opportunities to gain industry-recognised qualifications.

Role Overview

As a

Team Supervisor

, you will be responsible for leading staff teams during sessions, ensuring children's needs are met through therapeutic approaches and Positive Behaviour Support (PBS) techniques. You will ensure sessions are delivered safely, professionally, and in line with policies, procedures, and legal standards.

You will oversee staff conduct, time management, safeguarding responsibilities, and ensure accurate recording and reporting of incidents, concerns, and children's progress. You will support and develop staff to work confidently and consistently with our children.

This role requires confidence, strong organisation, sound judgement, and clear communication. You must be able to lead by example and create a positive, structured environment for both children and staff.

Key Responsibilities

Manage and support staff to ensure they can perform their roles safely, confidently, and effectively. Support the Manager to deliver sessions in line with organisational standards, legislation, and best practice. Act as a positive role model, promoting RUOE's values and professional standards. Ensure staff conduct is appropriate at all times, and report concerns or misconduct promptly. Ensure children's needs are met through therapeutic approaches and PBS strategies. Ensure staff follow children's plans, risk assessments, policies and procedures accurately. Ensure environments remain safe, nurturing, clean, and suitable for children. Maintain accurate written records and ensure safeguarding concerns, incidents, and behaviours are recorded and reported correctly. Contribute to developing and reviewing care plans, therapeutic plans, and risk assessments. Monitor impact and outcomes, ensuring children are actively involved in their care and support plans. Support social media and organisational engagement by ensuring testimonial videos, session videos, photos and positive updates are shared appropriately. Lead team meetings and support staff inductions, supervisions, appraisals and reflective practice. Support shadow shifts and help new staff settle into their role. Work in partnership with external professionals to ensure children receive holistic support (e.g., schools, social workers, clinicians).

Person Specification / RequirementsEssential

A genuine passion and dedication to working with children and young people, with commitment, patience, resilience, and a sense of humour. Relevant qualification such as: Diploma Level 3 or 4 in Children's Residential Care, OR Health and Social Care (Children), OR A relevant degree Previous experience working with children and/or young people with complex needs. Strong communication skills and confidence in decision-making. Ability to lead, support, and develop staff. A good understanding of safeguarding, legislation, and regulations. Willingness to undertake additional training and qualifications (clinical and operational). Commitment to your contracted hours. Full UK manual driving licence. Enhanced DBS disclosure required. Subject to satisfactory references and onboarding checks.

Skills and Experience

The ideal candidate will demonstrate:

Strong supervisory and team leadership skills The ability to manage and resolve conflict calmly and professionally Good written and spoken English to understand and apply policies and procedures in practice Strong organisational skills and attention to detail Confidence working with complex needs, trauma, behaviour, and safeguarding responsibilities

Preferred:

Experience in a similar role, or working with vulnerable children/young people (or vulnerable adults). This experience may come from professional roles, placements, volunteering, or apprenticeships/traineeships.

Benefits

Additional leave Casual dress Company events Pension plan Discounted or free food during holiday clubs Free parking Health and wellbeing programme On-site parking Ongoing clinical and operational training Reflective practice and wellbeing sessions (including 1:1 support) Opportunities for industry-recognised qualifications and career progression
Job Type: Part-time

Pay: 22,398.59-36,331.27 per year

Expected hours: 20 - 30 per week

Benefits:

Casual dress Childcare Company events Company pension Health & wellbeing programme On-site parking
Work Location: In person