Job Description

If you're a hard-working, reliable person and you enjoy working in fast-paced environments, then we want to hear from you.
Technical administrative support
Salary: 14.60 per hour
Location: CB2, Cambridge
Hours: Monday - Friday 9am - 5pm - 37 hours a week
Till Jan 2026
To provide technical administrative support to the Shared Service Building Control, in accordance with ISO9001:2018 Quality Management System, ensuring accurate, efficient processing of applications and excellent customer service.
1. Handle customer enquiries (internal and external). Triaging and signposting to the correct person.
2. Monitor building control mailboxes, action and distribute messages.
3. Provide basic guidance on building control queries, escalating complex queries.
4. Register and validate routine applications, perform data entry, and maintain application records ensuring standard operating procedures are followed and internal targets are achieved.
5. Register and maintain records of Initial Notices and Competent Person Scheme as required by legislation.
6. Take telephone payments.
7. Process archive search requests, ensure fees are collected, and provide customer with documentation.
8. Log and update inspection requests in the system
9. Provide general administrative support.
10. Follow standard operating procedures for financial processes, data protection, and service delivery.
11. Assist with user testing of ICT systems and contribute to minor process improvements.
Experience

• Knowledge and experience of working within a team environment.
• Administrative experience, including accurate data entry and document management.
• Experience dealing with customers (telephone and face-to-face) and providing clear, accurate information.
• Knowledge of Microsoft Office systems including word and excel etc.
• Working knowledge of database systems such as IDOX or Uniform.

Apply today!!
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Skills Required