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Responsible for enabling business outcomes for customers in complex and/or strategic accounts by establishing a trusted advisor relationship, balancing both the technology and business objectives of the IMS solutions and products within the Broadcom portfolio. Key activities include maximizing product adoption, improving customer success and maintaining renewal rates to ensure future growth opportunities.Work closely with Broadcom sales teams to help identify and remove technical barriers needed to achieve Identity Management and/or API Security sales outcomes
Demonstrate, differentiate and position product features, functions and best practices via customer interactions, demos, proof of concept (POC) and product health checks to influence customer renewal decisions
Drive customer success by partnering with a number of internal and external organizations including technical support teams, product management teams, sales teams, partners and more
Identify opportunities to train Broadcom or partner technical teams on specific value propositions, competitive differentiation and best practices to help them position IMS solutions
Technical and/or business knowledge across one or more of the Broadcom Solutions and platforms:
IAM - Symantec VIP, SiteMinder, PAM
API - Layer7 API GatewayAbility to understand and influence these solutions to meet large customer (Fortune 1000) use cases - primarily in a "proof of value" pre-sales context
Previous Sales, Systems Engineering or professional services consulting experience with enterprise products preferred
Strong ability to effectively link technology solutions to business needs
Ability to relate to a wide range of personas in customer environments
knowledge of various cloud architectures and use cases (e.g., AWS, Azure & GCP)
Strong interpersonal skills and a collaborative approach to problem solving
Strong presentation and writing skills
Demonstrable experience and success in driving business solutions in large complex heterogeneous accounts
Ability to communicate technical information effectively verbally, in written and graphic formats
Additional technical skills and certifications
Industry security certifications (CISSP, CCSK, etc.) and Symantec certifications (SEP, EDR & SEPM) are a plus
Bachelor's + 12+ years of related experience required
SCRUM AGILE Methodologies
REST and SOAP APIs
Oauth and Open ID Connect
Monitoring and Observability software
Mobile App security
Kubernetes, Docker, Helm
Familiar with ssl /pki security
JWT, SAML, based authentication
Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
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