Job Description

We have an exciting opportunity to join our North East London team as a Technical Coordinator.



The Technical Co-ordinator is an exciting, predominantly field-based role within clean water production. As the Technical Co-ordinator, you will be responsible for the operation and maintenance of our Critical Infrastructure.

What you'll be doing as a Technical Coordinator:

You will plan complex work to repair and enhance assets on our Water Treatment Works, Water Booster Stations and Service Reservoirs Works across North East London. You will design jobs and ensure any resources (materials, permits and services) are in place to allow work to be completed by Field Technicians. Responsible for managing small-value projects and minor capital budgets. Investigating and reviewing the performance of our Water Assets, as well as responding to asset failures and coordinating resources to return them to service. Liaising with customers and customer representatives, including council and local government officials. Understanding and engaging with a variety of equipment, including but not limited to pumps, valves, pipework, lifting equipment, ultrasonic level sensors, flowmeters, control panels and LV electrical equipment. You will work in an area alongside a Field Operations Manager and a team of technicians with a wide variety of skillsets ranging from unskilled through to mechanical, electrical and ICA.

Base location: North East London: Coppermills (E177HE)

Working pattern or hours: 36 hours per week, Monday - Friday.

What should you bring to the role?

To thrive in this role, the essential criteria you'll need are:


Demonstrate good business/stakeholder awareness, together with an innovative and creative approach to problem solving. Have excellent communication and interpersonal skills to interact with your field-based colleagues and key stakeholders. Previous experience in managing health and safety. Possess strong IT literacy skills as all work is managed through a SAP system, and user training for this and other standard software systems will be provided. Take Care of yourself and others. We have a zero-compromise approach to Health and Safety at Thames Water, and it is critical that all of our employees go home safe and well at the end of each day.




Additional skills and experiences would be great to have/bring:


Established relevant business or technical experience, possibly with a military, utilities, engineering or planning background, would be desirable.

What's in it for you?

Offering a salary between 40,000 to 50,000 depending on skills and experience. Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Car Allowance Provided. Pension: Maximum of 12% = 2x employee contribution. Performance Related Pay Plan (PRPP): Max (of salary) = 10%. On Target (of salary) = 5%. Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our

purpose and values

Working at Thames Wate

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Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.



Whether you're interested in a role in one of our call centres or science labs, we're looking for people like you with real passion and a burning desire to make things better.



So, if you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.



Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.



Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we're here to help and support.



When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.