Bristol, Cambridge, Cardiff, Gatwick, Leeds, Manchester, Reading, St Albans
Business Line
Enabling Functions
Date published
15-May-2025
Req #
18898
Job description
Connect to your Industry
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we
lead the way
,
serve with integrity
,
take care of each other
,
foster inclusion
, and
collaborate for measurable impact
. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
The Technical CRMR Manager is a multifaceted leadership role responsible for overseeing the technical operations and output of the Cybersecurity Risk Management and Reporting (CRMR) team. This includes providing expert technical guidance, ensuring the timely and accurate delivery of reporting / data extraction services, and managing projects effectively to meet stakeholder or business needs.
The Technical CRMR Manager fosters a culture of technical excellence, collaboration, and continuous improvement within the team, while also staying abreast of emerging technologies and industry best practices. This role requires strong technical expertise, project management skills, and the ability to lead and motivate a team of technical professionals. Additionally, the Technical CRMR Manager builds strong relationships with stakeholders, communicates effectively, and proactively seeks opportunities to enhance service delivery and team performance.
Serve as the technical expert for the service, providing guidance and support to the team on complex technical issues related to data visualization tools (e.g. Power BI), scripting languages (e.g. Python), Databases (e.g. Azure SQL), cloud platforms (e.g., AWS, Azure and Google Cloud) & SIEM (e.g. Splunk) systems.
Establish and enforce quality control measures throughout the technical delivery process to ensure accuracy, consistency, and adherence to industry best practices. Lead the design, development, and implementation of innovative technical solutions to address complex CRMR challenges.
Champion data governance best practices within the team, ensuring the accuracy, integrity, and appropriate handling of sensitive information in alignment with Deloitte policies.
Maintain a deep understanding of cybersecurity controls and their practical application in safeguarding Deloitte systems.
Collaborate with stakeholders and the wider CRMR team, to define project scope, timelines, and deliverables. Provide support for risk reporting and dashboarding activities to ensure comprehensive project oversight.
Proactively monitor workload distribution to prevent overburdening and promote a balanced allocation of tasks across the team.
Effectively prioritize competing project demands and resource constraints to ensure alignment with strategic objectives.
Monitor progress of technical deliverables, identify and mitigate risks, and escalate issues promptly.
Implement appropriate methodologies (e.g. waterfall / agile) and best practices to ensure the effective and efficient delivery of technical deliverables that align with stakeholder requirements.
Oversee and drive the end-to-end delivery of technical deliverables, ensuring adherence to quality standards, budget constraints, and project timelines. This includes designing and implementing robust testing protocols, securing stakeholder approvals at key milestones, and fostering a culture of accountability within the team to achieve successful project outcomes.
Oversee the day-to-day operations of the technical reporting service (CSMA), instilling a culture of precision and quality to ensure the timely and accurate delivery of reports/data extracts to clients or stakeholders on the first attempt.
Define and implement service level agreements (SLAs) for the reporting service, emphasizing first-time accuracy and completeness.
Rigorously monitor performance against these metrics, proactively identifying and addressing potential issues to minimize errors and rework.
Develop and maintain comprehensive, up-to-date documentation for all reporting processes, procedures, and systems. This documentation should serve as a vital resource to enable consistent, error-free work and support the team in delivering accurate outputs from the outset.
Drive ongoing enhancements to maximize efficiency, productivity, and the delivery of outputs. Proactively identify and implement tools and technologies that streamline operations, optimize performance, and minimize the potential for errors.
Champion a data-driven approach to process improvement, leveraging metrics and feedback to inform decision-making.
Empower individuals to not only identify challenges and areas for enhancement but to also take ownership by proposing and implementing innovative solutions that strengthen processes and minimize defects.
Proactively seek opportunities to integrate work efforts, share best practices and insights, and elevate the profile and understanding of the CRMR team's capabilities to achieve shared objectives.
Manage the team's budget effectively (as needed), making strategic resource allocation decisions that maximize output, efficiency, and alignment with organizational priorities.
Connect to your skills and professional experience
Do you possess the following?
Bachelor's or equivalent degree in Computer Science, Information Security or equivalent, or related field
Relevant experience within a software development or equivalent
Certifications in any of the following tools / technologies (or equivalent):
Power BI
Python
Azure SQL
Cloud platform administration (Azure)
Splunk
Datawarehouse / Datalake
Informatica (ETL)
Connect to your business - Enabling Functions
Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
"Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable." - Deloitte employee
Our hybrid working policy
You'll be based in UK Wide with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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