Job Description

Job Role: Technical Product Manager Digital Platforms

Reporting to: Head of Digital Platforms

Location: Head Office, White City Place, West London

Contract type: Full Time, 37.5 hours per wee

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About Us:

ME+EM is one of the UKs fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S.





At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding.





Our office and stores are always busy and fast paced, but we work just as hard to make sure its fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyones hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution.

About the Role:

Were looking for a Technical Product Manager to join our growing Digital Platforms team at ME+EM. This role is ideal for someone who thrives on solving technical challenges and collaborating closely with engineers to build, scale, and maintain the core systems that underpin our ecommerce experience. Youll be responsible for driving a stream of work focused on platform stability, performance, and data quality including areas such as analytics implementation, platform configuration, error resolution, internal tooling improvements, and integration support. Youll work cross- functionally to identify and prioritise opportunities, define requirements, and ensure delivery of solutions that are scalable, secure, and aligned with our business goals. This is a hands-on product role with deep involvement in technical delivery and architectural decision-making.

Responsibilities:

Translate business requirements into clearly defined technical solutions and user stories. Own and prioritise a backlog of platform and operational improvements, support requests, and infrastructure enhancements. Lead delivery of projects such as: Improving analytics and tracking implementation Managing third-party platform configurations (e.g. shipping, payments, integrations) Resolving platform issues and implementing preventative monitoring Enhancing internal development workflows and build processes Collaborate with Engineering, QA, and Data to ensure solutions are technically sound, performant, and scalable. Contribute to discussions around platform architecture and infrastructure planning. Use data to inform prioritisation and to measure the impact of changes. Communicate clearly and proactively with stakeholders across the business. Experience working in a technical product management, platform product, or engineering-adjacent product role. Strong understanding of software development workflows and modern engineering practices. Familiarity with ecommerce architecture and third-party platform integrations. High-level knowledge of analytics, tracking, and data attribution tools and frameworks. Ability to work with engineers to explore technical options and understand architectural trade-offs. Excellent communication and stakeholder management skills. Comfortable managing a mix of planned project work and operational requests.

Skills:

Experience in product management or technical delivery roles. Strong understanding of software development processes, CI/CD workflows, and modern tooling. High-level knowledge of analytics and tracking platforms (e.g. GA4, tag managers, pixel integrations). Proven experience turning complex requirements into actionable work. Skilled at working with cross-functional teams and translating between technical and business stakeholders. Comfortable using data to prioritise and evaluate outcomes. Excellent communication, organisation, and stakeholder management skills. Familiarity with headless or composable commerce platforms (e.g. Centra) is a plus. Degree in Computer Science, Engineering, or equivalent experience preferred.

Employee Benefits:

33 days annual leave for full time employees (25 days holiday + 8 bank holidays) A day off to celebrate your birthday. Pension Scheme Group Life Insurance Employee Assistance Programme (EAP) Length of Service Award Refer a Friend Scheme Staff uniform for retail employees Generous Staff and Friends and Family Discount Annual Volunteer Day Cycle to Work Scheme Tech Scheme Eye Care Vouchers Real Living Wage Employer Employee led committees Social events and biannual parties Enhanced maternity and paternity package after 2 years of service.

ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.







Please email

dex.moore@meandem.com

should you require any adjustments needed to take part in this recruitment process.

Please note, due to the large number of applications we receive, we can only reply to those that are successful to the next stage.