Job Description

Vacancy Name

Technical Project Manager

Vacancy ID

VN2888

Location

UK - Abingdon

Created Date

5/6/2025 8:28 AM

Description

Job Purpose




Ensure successful delivery of IT projects and workstreams, meeting agreed timelines, budgets, and quality standards, with a focus on technical project management, integrated change delivery, and agile practices.

Key Responsibilities

Results & Responsibilities




Project Delivery




- Lead end-to-end delivery of IT projects, from inception and requirements gathering through design, development, testing, and deployment, following the Agile development process within the SCRUM framework.


- Engage and align all stakeholders to achieve successful outcomes.


- Proactively manage project risks, issues, and changes, using established change control procedures.


- Track project budgets, report performance, and manage any over or underspend.


- Develop and maintain a clear communication plan with internal teams and external partners.


- Ensure User Stories (USs) are produced in a timely manner, meet governance standards, and are delivered by the assigned Scrum team on schedule.


- Oversee and coordinate changes across Dynamics 365 (CRM) and the internally built Data Management Tool (DMT), ensuring impacts are assessed and aligned.


- Ensure customer and people change impacts are identified and addressed in the project plan.


- Manage relationships with third-party consultants and external delivery partners.


- Collaborate with the Product team to schedule work and mitigate conflicts or blockers.






Agile Delivery & Sprint Work




- Work daily with CRM and DMT teams to ensure effective sprint delivery.


- Act as stakeholder for the assigned workstreams with internal and contract developers.


- Quickly resolve blockers to maintain momentum.


- Lead the Dynamics team in carrying out the support function and resolving business as usual tickets promptly.




Release Management




- Lead monthly and midweek DMT releases, including runbook creation, environment deployments, and business sign-off.


- Co-ordinate with the Platform Director to align to planned release schedules and coordinate across integrated systems to avoid conflicts or delivery gaps.


- Manage environment issues to ensure project delivery is not impacted.




Personal Development




- Take ownership of personal and professional development, especially project management capabilities.


- Engage actively in performance reviews and pursue agreed objectives.

Qualifications

Experience




- Experience managing Dynamics 365 (CRM) or similar platforms.


- Release management experience (desirable).


- Previous experience in an IT project management role.


- A successful track record of delivering IT projects.

Person Specification

Person Specification / Competencies




Decision Making


- Analyse information thoroughly, weighing risks and assumptions.


- Communicate decisions clearly to stakeholders.




Managing Change


- Adapt quickly to changing requirements and shifting priorities.


- Reprioritise work effectively under pressure.




Influencing


- Tailor communication and approach to different audiences.


- Align personal and team goals with wider business outcomes.




Developing Self


- Pursue learning opportunities beyond immediate responsibilities.


- Stretch outside of comfort zones to gain new skills.




Customer focus


- Understand diverse customer needs.


- Collaborate to set realistic expectations and ensure high-quality service.


- Bring together cross-functional teams to remove barriers.




Knowledge




- Proven experience delivering complex Software Development, IT, and Change projects.


- Working knowledge of the IT project lifecycle.


- Strong technical project management skills, ideally including Microsoft Dynamics 365 (CRM) projects.


- Experience with Agile software development projects and delivery methodologies.


- Strong understanding of the software development lifecycle and Agile processes.


- Experience leading the implementation of new methodologies and processes.


- Experience delivering projects requiring coordination across multiple integrated systems.


- Experience working with remote multidisciplinary teams.


We welcome applications from people of all backgrounds. We foster a diverse and inclusive culture that empowers staff to grow and maximise their skills in an environment free from all forms of inequality.


Our benefits packages vary from country to country dependant but we aim to provide flexible and competitive benefits that support individual financial, physical health and mental wellbeing. Some examples include:

Pension or retirement benefits Health insurance cover Paid Annual Leave / PTO Charity / Volunteering Day Family friendly policies Flexible working practices (dependent upon role and location) Health & Wellbeing initiatives
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