Job Description

Job number

COO01266

Faculties

Chief Operating Officer (COO) Team

Departments

Community Safety and Security

Salary or Salary range

56,652 - 68,005 per annum

Location/campus

London campuses

Contract type work pattern

Full time - Open ended

Posting End Date

10 Aug 2025

About the role

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Imperial College London is launching a major transformation of its Security Access Control System (SACS), that will modernise and future-proof Imperial's physical and digital access infrastructure. This is a high-profile, cross-functional initiative that plays a vital role in ensuring the safety, accessibility, and operational excellence of our campuses.



We are seeking an experienced and driven Technical Security Operations Manager to lead and manage the operation of technical security services which incorporates SACS, as well as other access control (ANPR), fire alarm monitoring, building security systems including CCTV, emergency alert systems, communication systems, radio, and key management across all Imperial campuses.

What you would be doing

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You'll ensure the provision of effective and efficient operational delivery of the technical security operations that protect our community and assets and prepares Community Safety and Security for emergency incidents when they occur.



You will work collaboratively with key stakeholders in the Property Division and ICT to optimise the performance of the systems to enhance service experience and meet the needs of users and stakeholders whilst operating in compliance with legislation including Data Protection and Imperial Codes of Practice.



You will have experience and expertise in protective security, alongside excellent organisational and interpersonal skills that will be used to develop best practice and procedures for the operational systems across Imperial.



This role requires a hands-on leader with a deep technical understanding of security tools, processes, and strategies.

What we are looking for

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We're looking for someone who can bring:


Educated to degree level or equivalent Qualification in Protective Security or equivalent experience Previous proven experience of working in a similar protective security environment, such as Higher Education or Publicly Accessible spaces Proven experience of managing and working with Technical Security systems and projects Excellent communicator with passion for security and safety and the ability to influence and negotiate with stakeholders Excellent interpersonal skills to build strong relationships and interact with departments and contractors in relation to the development and enhancement of services and systems Ability to manage and deliver complex projects and present written information clearly and concisely




Experience in higher education or similarly complex institutional environments is highly desirable.

What we can offer you

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The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity. Benefit from a sector-leading salary and remuneration package (including 39 days' annual leave and generous pension schemes). Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme. Interest-free season ticket loan schemes for travel. Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further information

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If you require any further details about the role, please contact: Brindha McDonald, Head of Security and Community Safety - b.mcdonald@imperial.ac.uk.

Closing Date: Midnight on Sunday, 10 August 2025

Available documents

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Attached documents are available under links. Clicking a document link will initialize its download.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert prior to the closing date stated should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.



If you encounter any technical issues while applying online, please don't hesitate to email us at support.jobs@imperial.ac.uk. We're here to help.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.



Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world's toughest challenges. Whatever your role, your contribution will have a lasting impact.



As a member of our vibrant community of 22,000 students and 8,000 staff, you'll collaborate with passionate minds across nine London campuses and a global network.



This is your chance to help shape the future. We hope you'll join us at Imperial College London.

Our Culture

We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.



Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.