Job Description

We are a leading provider of environmental and sustainability services to the construction sector, supporting organisations throughout the planning, technical design and construction process.

Our passion for sustainable construction is at the heart of what we do. Our service is underpinned by trust, simplicity and an unwavering focus on our clients needs; we are key to the delivery of world-class, sustainable buildings.

What We're Looking For

We are looking to appoint a dynamic, focused, and energetic coordinator to manage the day-to-day running of our Technical Services department. You will be supporting the Operations Director, our sales team, engineers, and subcontractors in this fast-paced department. You'll be involved in many different aspects of the business, so you must be adaptable, with an appetite for learning and taking on challenges with a can-do, positive attitude.

The coordinator's role is pivotal in delivering a first-class service to our high-profile clients while managing and maintaining our busy order book and internal processes.

This role would suit someone with previous experience in project planning or management, sales administration, and/or diary management. As we offer a technical service, the successful candidate will be required to acquire some technical knowledge (with training provided, of course!). We see this role as a fantastic opportunity to "make it your own" and to help grow and develop the department in line with our business goals.

Your Responsibilities

Coordinating our team of engineers, technicians, and subcontractors. Coordinating the delivery of services to clients, from order acceptance through to invoicing. Diary management - scheduling test and survey appointments for clients. Managing our in-house data and CRM systems. Service report management, delivery, invoicing, and filing. Equipment calibration management. Vehicle management. Liaising with clients, subcontractors, hire companies, and colleagues across various departments for all aspects of service delivery. Discussing services with clients and addressing any queries they may have. Proactively managing orders - chasing clients, scheduling work, managing the pipeline, and updating reports. Performing any other duties as required.

Essential Attributes

Extremely organised with a keen eye for detail. Professional, positive, self-motivated, and a strong, enthusiastic team player. Proactive and client-focused. An appetite for learning and developing technical knowledge. Ability to apply knowledge confidently, with excellent telephone, written, and oral communication skills. A strong desire to continuously improve and develop. We are always open to refining our processes and encouraging team members to enhance their knowledge and skills. Adaptable - able to liaise with professionals at different levels and in various roles, and to adjust quickly to change while managing multiple tasks. Microsoft Office skills

Desirable Attributes

Experience in a similar role within the construction sector is desirable. Experience in a technical services/consultancy business. An entrepreneurial mindset / understanding of business commerciality.

What We Offer

Minimum of 30 hours per week, Monday to Friday. We are open to discussion on hours to suit, and potential for full time hours for the right candidate POETS Friday. Hybrid working - minimum of 1 day per week in our Christchurch, Dorset office FTE Salary: 25,000 - 30,000 per year, dependent on experience. 26 days of holiday plus Bank Holidays. Company pension scheme. Health cash plan. Cycle-to-work scheme. Well-being hours. A very friendly, supportive and flexible working environment. Huge scope for personal development and progression within our business.
Job Types: Part-time, Permanent

Pay: 25,000.00-30,000.00 per year

Benefits:

Additional leave Casual dress Company pension Cycle to work scheme Health & wellbeing programme On-site parking Sick pay Work from home
Location:

Christchurch BH23 3TS (preferred)
Work Location: Hybrid remote in Christchurch BH23 3TS