Job Description

Technical Specialist

BDC Aluminium are looking for a skilled and experienced Technical Specialist to oversee all technical & quality aspects of our aluminium windows and doors manufacturing operations. The ideal candidate will have a solid technical background and excellent problem-solving skills.

This is a great opportunity to bring your skills to a growing manufacturing business with excellent prospects and the backing of a business group with 30+ years of success in the industry.

Responsibilities

Provide technical leadership and guidance to the team, ensuring adherence to industry standards, regulations, and best practices. Oversee and implement new products & processes, ensuring they are delivered on time, within budget, and to the required quality standards. Provide technical support to the sales and customer service team and customers, i.e. Installers Resolve technical issues and complaints in a timely and effective manner. Produce and keep updated technical manuals and technical bulletins. Provide training and development opportunities to enhance the skills and knowledge of the team. Coordinate with other departments, such as manufacturing, sales, and customer service, to ensure project success. Documentation: Develop and maintain comprehensive project documentation, including tracking system updates and technical procedures Best Practices: Implement best practices and standards for technical operations Compliance: Ensure all technical activities comply with legal, regulatory, and ethical standards Manage the Aftersales and Service function, establish COPQ & RCCM Achieve a high degree of first pass quality, implementing such measures that support the development of BDC Quality Assurance standard as defined in the Quality Management System (BSI). Establish and implement procedures and standards to ensure consistent product quality, supporting the business to establish a culture of quality. Manage and minimise material waste, identify defective parts, isolate from live production, and ensure the established defective reporting system is adhered to.

What You Bring

A self-motivated individual with a high level of drive and initiative. Takes control and established ownership of their area of responsibility. Excellent communication and interpersonal skills. High level of integrity, fairness, openness, and honesty. Leads the way by example. Able to represent and engage outside of the business in a confident and professional manner. Experience in a technical / management role within the windows and doors industry. Strong technical knowledge of manufacturing processes, materials, and equipment. Excellent problem-solving and analytical skills. Strong project management skills. Excellent communication and interpersonal skills.

Your application will stand out from the crowd if you have:

In-depth knowledge of the fenestration industry. Experience with product certification and testing. Installation/manufacturing experience. Working knowledge of relevant software applications like CAD, CAM, and ERP systems.

Salary, Hours, and Benefits

35,000 to 45,000 per annum dependent on experience Monday to Thursday 7:00am-4:00pm, Friday 7:00am-3:30pm PRIDE Reward - our discretionary annual company bonus Medicash medical cashback scheme Free onsite parking Company pension Company events and staff engagement initiatives Cycle to work scheme Employee discount Referral programme Branded workwear Annual Christmas shutdown Death in service cover High street and leisure discounts

Who We Are

The Rocal Group encompasses Endurance Doors, Rocal Extrusions, BDC Aluminium, and the newly launched Endurance Aluminium. United under one combined purpose and vision, we are proud to be defined by our unwavering commitment to delivering exceptional, quality products, and unparalleled service to our customers.

Established in 1993, Endurance Doors has grown into one of the UK's leading manufacturers of residential entrance doors, fabricating over 35m worth of door solutions each year. Our dedication to excellence in both product craftsmanship and customer experience for our installer partners and consumers has rewarded us with a 4.8rating on Trustpilot.
BDC Aluminium is a leading fabricator of high quality aluminium doors and windows, catering to residential and commercial projects.

At Rocal, our team of over 250 talented professionals thrive in a collaborative, supportive, and dynamic environment, where individual strengths are celebrated and innovation is encouraged.

There has never been a better time to join the Rocal Group. Apply today or contact jobs@rocal.co.uk for more information.

Job Types: Full-time, Permanent

Pay: 35,000.00-45,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company events Employee discount Free parking Health & wellbeing programme Referral programme
Schedule:

Monday to Friday
Work Location: In person